5431 75th St
Kenosha, WI 53142
Sales: 262-697-3100
Used Cars: 262-697-3100
Sales Department
| Sun | Closed |
| Mon | 9:00am – 8:00pm |
| Tue | 9:00am – 8:00pm |
| Wed | 9:00am – 8:00pm |
| Thu | 9:00am – 8:00pm |
| Fri | 9:00am – 8:00pm |
| Sat | 9:00am – 5:00pm |
Service Department
| Sun | Closed |
| Mon | 7:00am – 6:00pm |
| Tue | 7:00am – 6:00pm |
| Wed | 7:00am – 6:00pm |
| Thu | 7:00am – 6:00pm |
| Fri | 7:00am – 6:00pm |
| Sat | 7:00am – 5:00pm |
See all dealerships near Kenosha, WI that carry Kia, Dodge, Jeep, Chrysler, FIAT, Alfa Romeo, RAM
Overall Rating:
4.3 (out of 5)
99% recommend this dealer
2824 total reviews
Showing the most recent reviews from Cars.com and DealerRater.
This is one of the Worst Dealers I have ever Dealt with!
This is one of the Worst Dealers I have ever Dealt with!!!! There Response is the WORST I ever dealt with!
Dealer Response
Thank you for sharing your feedback with us, Robert. We understand that your experience with Palmen Motors Inc did not meet your expectations, and we appreciate you bringing this to our attention. We encourage you to reach out to us directly so we can better understand your concerns. Your satisfaction is important to us, and we're committed to providing a high standard of service. Sincerely, Palmen Management, CustomerRelations@palmen.com, (262)697-3100
Maximum rating = 5
Although I ultimately did not buy a car from this
Although I ultimately did not buy a car from this dealership, I was thankful for their assistance during my shopping process. My sales associate, Griffin, was extremely helpful - patiently answering my questions and providing me with information that I was looking for. Hopefully we'll be able to cross paths again sometime!
Dealer Response
Thank you so much for your kind words, Brandon! We're thrilled to hear that Griffin was able to assist you during your car shopping process. At Palmen Motors Inc, we strive to provide valuable support to all our customers. We hope to see you again in the future, and if you have any questions or need assistance, don’t hesitate to reach out! Sincerely, Palmen Management, CustomerRelations@palmen.com, (262)697-3100
Maximum rating = 5
Had an appointment to complete paperwork at 1100 am.
Had an appointment to complete paperwork at 1100 am. I drive three hours to get there, walked in the door at 1055. I was told they wanted me to test drive the vehicle. Then they stated it would " be a few minutes to get things organized" I sat at the dealership until 3pm before I signed papers for my "quick purchase." Talked to the owner and explained my disgust with their system. He apologized and offered awarded me with an Amazon gift card for my troubles. Finally left the dealership at 4pm. Imagine my surprise when my wife utilized the Amazon card to find out it was worth $25. Nice to know my time is worth 4.50 per hour. Then I had to contact them 3 weeks later as my license plates hadn't been delivered. I called to inquire about them and was informed that " We thought you were picking them up personally. They are waiting for you at the service desk " As I said, I live in central WI and was NOT going to drive 6 plus hours round trip for plates. Totally dysfunctional dealership.
Dealer Response
Thank you for sharing your experience with us. We understand your frustration regarding the extended wait time and the miscommunication about your license plates. We appreciate your feedback as it helps us improve our processes at Palmen Motors Inc. If you have further concerns, please don’t hesitate to reach out directly so we can address them. Thank you for your patience. Sincerely, Palmen Management, CustomerRelations@palmen.com, (262)697-3100
Maximum rating = 5
Howard Palmen's sons Ron and Roger took over the business in 1970 and acquired the Dodge franchise. In the late 1980's the business moved to a new state-of-the-art dealership in the western part of Kenosha. Today the family tradition continues as Ron's son Andrew continues to move the business forward with the addition of a Kia franchise (1998) in Kenosha a Dodge Jeep dealership (2001) in Racine Wisconsin and a Buick GMC Cadillac dealership (2010) in Kenosha Wisconsin. All along the group has stayed focused on high levels of customer satisfaction being a sales volume leader and maintaining a well-trained staff of professionals.
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