1121 S Main St
Jefferson, WI 53549

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Sales: 920-674-7070

Used Cars: 920-674-7070

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 6:00pm
Tue 9:00am – 6:00pm
Wed 9:00am – 6:00pm
Thu 9:00am – 6:00pm
Fri 9:00am – 6:00pm
Sat 9:00am – 4:00pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat 7:00am – 12:00pm

Reviews of Griffin Chrysler Dodge Jeep Ram of Jefferson

Overall Rating:

4.7 (out of 5)

96% recommend this dealer

273 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

I found a car at their dealership through Carfax.

Reviewed by Cindy from Flora, IndianaMay 08, 2024

I found a car at their dealership through Carfax. I inquired, and Alex was quick to respond. He answered all my questions and I feel I got the car at a reasonable price. The deal was all done via email and docusign. They are delivering the car to me since I live out of state. All was a great experience and I would recommend them.

  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

5.0 (out of 5)

great service took the car home the day we looked.

Reviewed by laura.lkrNovember 27, 2023

great service took the car home the day we looked. I would buy from them again

  • Does recommend this dealer
  • Shopped for a used car

Dealer Response

We appreciate your positive feedback regarding the swift service at Griffin Chrysler Jeep Dodge RAM. Looking forward to serving you with your next purchase.

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

1.0 (out of 5)

Took my vehicle in for service of a coolant leak,

Reviewed by bryanharbison75September 16, 2023

Took my vehicle in for service of a coolant leak, replaced parts that didn't need replaced. Then told me i needed a new engine after the car sat at their shop for a week. I wat a small leak in water pump. That's the problem with dealers these days, they have technicians, not mechanics. They wanted $8000 to $11000 to fix my car. Had it done for $350.

  • Does not recommend this dealer
  • Came in for service or repair

Dealer Response

Hello bryanharbison75, We appreciate your feedback and are genuinely sorry to hear about your recent experience with our Griffin Jefferson service department. It's our goal to provide quality service and accurate diagnostics to our customers. We apologize for any inconvenience caused. We understand your frustration and acknowledge the importance of clear and accurate communication during the service process. Your concerns about the difference in cost between our estimate and the alternative solution you pursued have not gone unnoticed. We value your feedback and will use this as an opportunity to improve our service offerings and communication with our customers. We regret that we were unable to discuss this matter with you directly, as your satisfaction is our top priority. If you would be willing to provide us with more details about your experience, we would greatly appreciate it. Your insights will help us make necessary improvements to ensure a more positive experience for our customers in the future. Our team is available at kpoje@griffinautogroup.com Thank you for bringing this to our attention, and we hope to have the opportunity to serve you better in the future.

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Griffin Chrysler Dodge Jeep Ram of Jefferson

Griffin Chrysler Jeep Dodge RAM - A New & Used Car Dealership in Jefferson

Griffin Chrysler Jeep Dodge RAM is a new and used car dealership in Jefferson WI catering to customers in The Wisconsin state. We are confident that our customers will find the perfect vehicles for their driving needs at our dealership.

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