Dodge, Jeep and Chrysler
New Car Dealership in Fredericksburg, VA
Overall Rating
4.7/5
Read dealer reviews
Welcome to Safford CDJR & Fiat of Fredericksburg! Buying a new or pre-owned vehicle is a big decision. We here at Safford of Fredericksburg are committed to making the process as simple as possible. With the largest available selection of Chrysler Jeep Dodge Ram and Fiat inventory in Virginia we're certain to have the perfect ride for you. If you have any questions contact us directly at 540-898-7200.
Need service for your new Dodge or Jeep?
Safford Chrysler Jeep Dodge RAM Fiat of Fredericksburg's Dodge-trained mechanics can help.
Safford Chrysler Jeep Dodge RAM Fiat of Fredericksburg Reviews
Overall Rating
4.7/5
133 out of 144 people recommended this dealer
Overall Facilities:
4.9/5
Poor customer service and poor repair service
Reviewed by Ashlie McNeil
in Spotsylvania
January 07, 2021
My husband had work done by yall and I am beyond upset that I just found out that the motor that yall replaced to our 06 jeep grand Cherokee was not properly done to where gaskets weren't even put on, bolts were barely hand tight. You guys had it for almost a month and within 6 days after getting it back the motor was acting worse than before we brought it to y'all! So we bring it back for you to tell us that the memory box and co2 censors are bad. We take it to someone else to find out that it wasn't anything you told us! The reason why our vehicle was running horribly was because your service team half assed worked on our vehicle. I have 4 children and I am livid to the fact that you call yourselves a good business and do this type of work and not think twice that you not only put my husband and I at risk you put my children at risk for not doing your job properly! Our New mechanic said he had no idea how our vehicle was even running because of the poor work you guys had done on our vehicle! Shame on you guys!
Great service
Reviewed by JB
in Virginia
December 06, 2020
Service rep were great. Completed vehicle timely fashion ordered needed parts. Great communication. Would definitely recommend the service the department but would also consider buying from here.
Excellent Help
Reviewed by Steve1234
in Stafford
November 06, 2013
Interesting time at the dealership, looked at three of the jeep grand cherokee 2010, and (2) 2011 modles. The saleperson wasn't trying to talk me into any one of the three. She was asking me what I liked or disliked about them and if I had a few days for her to locate one that would fit my wants. I like her approach as she was very relaxed. The Sales manager Jeff was also the same way not pushy at all I found this refreshing. I told him I had three other lots i plan to go to and he asked me where, I told him where and he pulled up the jeeps from those lots to compare with his. He never bad mouth the other lots he just asked that I tell him if I didn't wish to by the jeep he had. So I visited the other lot didn't enjoy my customer experince and left. Also one of the other lots the jeep had an accident on the carfax which they didn't share with me and I had to tofind out on my own. Thanks Jeff
