178 Parkway Lane South
Floyd, VA 24091

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Sales: 540-518-0488

Used Cars: 540-518-0488

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 7:00pm
Tue 9:00am – 7:00pm
Wed 9:00am – 7:00pm
Thu 9:00am – 7:00pm
Fri 9:00am – 7:00pm
Sat 9:00am – 5:00pm

Service Department

Sun Closed
Mon 8:00am – 5:00pm
Tue 8:00am – 5:00pm
Wed 8:00am – 5:00pm
Thu 8:00am – 5:00pm
Fri 8:00am – 5:00pm
Sat Closed

Reviews of Floyd Chrysler Dodge Jeep Ram

Overall Rating:

4.6 (out of 5)

88% recommend this dealer

40 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

Do better floyd CDJR!

Reviewed by branscomeashleighJune 10, 2025

Do better floyd CDJR! The only good thing going for yall is Randall Tucker and lord knows he deserves better and more respect than that jerk finance manager Mr. Howe and his bestie “best salesman (lmbo)” Tyler HAGAN (can’t even keep a job for his uncle at Shelor Motor Mile) give him. Bless you Randall for being a genuine person that takes so much care in your customers. Thank you thank you Randall! Would someone like to explain to me what is the issue with financing here… obviously since David Wray left NO CARS are selling! Congratulations Mr. Howe on being a xxxxx and loosing business for the entire company. Salesman Randall Tucker went above and beyond for my parents like so many other clients that have worked with him, the leadership and values he shows is the only reason my family tried buying with you all! And what happened because Mr. Howe “fake owner” only wants to finance through his choice of lenders and nobody else. If your credit score is less than 740 he can’t help you. No he won’t help you is the issue. Maybe the true owners of this business need to look into the so called Store Manager and his ethics because he is going to run this store into the ground and that is sad for a small town! I hope and pray something is done soon. Our family told Randall that he needs to look into finding a new place of employment because the sales manager is going to ruin his career and any chance of growth. I really thought this place had better morals than what my family and some others have dealt with this week and last. Randall we wish you the best and hope you get out before Howe ruins your professional, caring, Knowledgeable, outgoing personality! Do better FLOYD CDJR…

  • Does not recommend this dealer
  • Shopped for a used car

Dealer Response

Thank you for your feedback. We truly appreciate your recognition of Randall's dedication to his customers. Your concerns regarding the financing process and the management situation have been noted. We encourage you to reach out directly to us at Floyd Chrysler Dodge Jeep Ram, so we can further discuss this matter and ensure a more positive experience in the future. Your input is invaluable in helping us improve our services. Thank you again for sharing your thoughts. Sincerely, The Floyd Chrysler Dodge Jeep Ram Team

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

I needed my 2004 Jeep inspected as my decal had ran out.

Reviewed by WilmaJeanSeptember 03, 2024

I needed my 2004 Jeep inspected as my decal had ran out. I had the best experience. Everyone I came in contact with were helpful and kind.The Parts Manager Sean Heffron was was encouraging and I intend to go back again. Mary Ellen the Cashier was great.

  • Does recommend this dealer
  • Came in for service or repair

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

I previously had not so great experiences here and did

Reviewed by summerpoolfunAugust 13, 2024

I previously had not so great experiences here and did leave a review that told about it. However, I will say, my review was heard but this dealership and step were taken to resolve my issues here, I hope these steps are corrected for all buyers moving forward, I would like to say that Tyler, Bryan, David and Randall made me feel heard and helped me a great deal when I returned to this dealership and since they made me feel heard and welcomed I got to drive away with my (current) dream ride, a completely blacked out Durango RT. Sending a huge thank you to these guys!

  • Does recommend this dealer
  • Shopped for a used car

Dealer Response

Thank you for sharing your experience with us! We're thrilled to hear that your concerns were addressed and that Tyler, Bryan, David, and Randall provided you with the support you deserved at Floyd Chrysler Dodge Jeep Ram. Congratulations on your dream ride, the blacked-out Durango RT! We appreciate your feedback and look forward to welcoming you back in the future. Enjoy your new vehicle! Sincerely, The Floyd Chrysler Dodge Jeep Ram Team

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Floyd Chrysler Dodge Jeep Ram

Welcome to Floyd Chrysler Dodge Jeep Ram, a proud member of the Aschenbach Auto Group, serving Floyd, VA, and beyond. At Floyd Chrysler Dodge Jeep Ram, we prioritize integrity, transparency, and dedication to providing exceptional service. Our diverse inventory includes new Chrysler, Dodge, Jeep, and Ram vehicles, as well as high-quality pre-owned cars, trucks, and SUVs. Our knowledgeable sales team is committed to helping you find the perfect vehicle to suit your needs and budget. Our state-of-the-art service center, staffed by factory-trained technicians, ensures your vehicle receives top-notch care for years to come. Whether you need routine maintenance, repairs, or genuine OEM parts, you can trust our team to provide reliable service with a focus on quality and efficiency. Experience the Floyd Chrysler Dodge Jeep Ram difference – visit us today!

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