Southern Chrysler Dodge Jeep Ram Greenbrier

Everything would’ve been 10s, however, the lady who sits in the garage for the Express Lane is always pissy. Her attitude ALWAYS sucks and she acts like she is irritated when customers come in. I had never had a pleasant experience with her and I’ve been a Southern customer since my 2005 Dodge Magnum, in 2005. I don’t know her name but she was working on the morning of 01/17/26;Saturday. She didn’t acknowledge me at all even though I pulled my car in, got out, and waited in front of her at the desk. She looked me in the eye, said nothing, got up and started organizing papers from what it looked like. I said “good morning” and she gave me a very condescending look as if I was bothering her. My wife has also had more than unfavorable experiences with the same person but I’ll let her tell you all in the next review. There is always something negative coming out of this service center but nothing ever gets fixed. The older Caucasian woman at the checkout window can also use some retraining/attitude adjustment. Next time we’ll just make it a point to match her energy and see how it goes from there. Lastly, the lady in question made us search the parking lot for our vehicle upon completion. They had it parked clearly on the other side and just gave us the keys as if we were supposed to know where they put the vehicle. Just overall lazy service that we aren’t used to but it’s hit or miss with Southern.

Efrem And Clyde did great job They are the best Very helpful and experienced They did good job

Lackluster. The lady that sits in the garage for the oil changes is always pissy with people. She ALWAYS looks irritated when people come in, as if we're bothering her. The past two times I've been there, once you drive in the garage, she says nothing at all! She has the audacity to walk past you as if you're not standing there. I spoke good morning and she ignored me (possibly didn't hear me, I thought)