Tooele Motor Company in Tooele including address, phone, dealer reviews, directions, a map, inventory and more

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1141 N Main St
Tooele, UT 84074

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Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 9:00pm
Tue 9:00am – 9:00pm
Wed 9:00am – 9:00pm
Thu 9:00am – 9:00pm
Fri 9:00am – 9:00pm
Sat 9:00am – 9:00pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat 8:00am – 3:00pm

Reviews of Tooele Motor Company

Overall Rating:

4.1 (out of 5)

77% recommend this dealer

22 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

Worst car buying experience

Reviewed by Kassie from Tooele, utMarch 25, 2021

I had the worst experience purchasing a vehicle from them out of state. The salesperson Wayne told me the vehicle had features it didn't have, that it came with accessories it didn't come with, and when I got there the interior of the vehicle was filthy. It also took them 44 days to send me the necessary paperwork for me to register the car. I had 1 day to get to the DMV. Because of Covid it made it an incredibly hard task. I would never buy a car from them again.

  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Overall Facilities N/A

Customer Service 1

Buying Process 1

Quality of Repair N/A

Maximum rating = 5

5.0 (out of 5)

always a great experience

Reviewed by Fred T Coffman from Grantsvile, UTFebruary 07, 2017

I have purchased two new cars from Darryl. He is now the sales manager so I guess I'll buy my next one from somebody else. I had a recall on my Ford an appointment at 10:30. 12:45 I'm out the door and everything is completed. Everybody was friendly and the coffee was great. After being unable to deal with conventional dealerships in the Salt Lake area I was so relieved to find performance. They treat you like they want your business not like some idiot that needs fleecing. If you hate the car buying experience go to Performance. It should change your attitude. They have me for life.

  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Overall Facilities 5

Customer Service 5

Buying Process 5

Quality of Repair 5

Maximum rating = 5

1.6 (out of 5)

Will not be back, for anything.

Reviewed by Chris Proctor from Tooele, UTJanuary 20, 2017

I went in to buy a new '16 Jeep Patriot last August. The salesman was a nice guy. My credit took some hits the year before, but the finance manager was able to get me a low rate with a good payment. At that point I would have rated them a 5 stars. The finance guy gave the best experience during my purchasing. A month later I got a flat tire and took it back in. I was told that my comprehensive warranty covered flat tires as well by the salesman, but I was told the tires were not covered by the service dept. That was fine, so I had them fix it. This is when the real problems started happening. The service department there gives the worst service I've ever had. To start it off, I ordered all weather mats. I was supposed to get a call when they came in, but I never got a call. After waiting 3 weeks I called them and was told "Yeah, they've been here for 3 weeks". They received them the day after I ordered them. I asked why I never got a call and they just said "Sometimes we call and sometimes we don't". When I took the jeep in to get the flat tire fixed, they scratched the bumper either taking the flat tire out of the back or putting the spare back in. The did't even secure the spare into it's spot, they just tossed it in. I called later that day and left a voicemail with the service manager about the scratch on my brand new car. I never got a call back. It wasn't a small scratch either, it's about 7 inches long. After a couple months I had to go back in for my oil change (it came with a free one). The "Change Oil" indicator was going off on the display screen every time I started it. I told the guy that I wanted synthetic. He said "It will get what it needs". I thought it was an odd response, but I figured he knew what I wanted and so I left it at that. The windshield washer fluid ran completely out a couple days before as well. They top off the fluids when you take it in as well. I went back out to get my jeep when they said it was done. It was parked close to the bumper of another car, I had to have them move it in order to get out. As I drove away the "Change oil" alert was still showing. I thought maybe it needed a minute to reset. Nope. They didn't clear it. That night the temps got below 25 degree. The next morning I tried to use my windshield washers and they were frozen solid. The whole reservoir was frozen. They didn't use winterized fluid. I then call the dealership to talk to the service manager, again. It was a different person than before. He told me that whatever fluid I had in there before was not all-season fluid. I told him it was empty. He shrugged it off. He then said to bring it back in so they could reset the "Change oil" alert. I've been driving around with the change oil alert going off since fall 2016 because I refuse to go back to them. I hate their service department. I will never be back.

  • Does not recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Overall Facilities 2

Customer Service 1

Buying Process 3

Quality of Repair 1

Maximum rating = 5

About Tooele Motor Company

Big city deal with a small town feel. Performance Automall Tooele is your local dealership offering sales and service for new Ford Chevrolet Buick Dodge Ram Chrysler and Jeep vehicles along with a great selection of quality pre-owned choices. Located just off I-80 in Tooele Utah we are easy to find and easy to work with. We are dedicated to working with our friends and neighbors to ensure everyone gets the best deal around while still experiencing the small town feel that our business has been built on.

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