10905 S. Automall Drive
Sandy, UT 84070
Sales: 801-808-1633
Used Cars: 801-808-1633
Sales Department
| Sun | Closed |
| Mon | 9:00am – 8:00pm |
| Tue | 9:00am – 8:00pm |
| Wed | 9:00am – 8:00pm |
| Thu | 9:00am – 8:00pm |
| Fri | 9:00am – 8:00pm |
| Sat | 9:00am – 7:00pm |
Service Department
| Sun | Closed |
| Mon | 7:00am – 6:00pm |
| Tue | 7:00am – 6:00pm |
| Wed | 7:00am – 6:00pm |
| Thu | 7:00am – 6:00pm |
| Fri | 7:00am – 6:00pm |
| Sat | 8:00am – 4:00pm |
See all dealerships near Sandy, UT that carry Dodge, Jeep, Chrysler, RAM
Showing the most recent reviews from Cars.com and DealerRater.
Awful service department, website, and customer service.
Awful service department, website, and customer service. You ever walk into a place and offer them money for services and they basically tell you to go f*** yourself? That's what you get with every single interaction with the Larry H Miller Sandy service department. Expect to be angry and sad and looking for alternatives, like I am, even after buying 3 new vehicles from these people. Don't support them - they are terrible human beings running a terrible business. Vote with your dollar.
Dealer Response
It’s upsetting to read how your visit left you feeling mistreated and disappointed after placing your trust in our team. Even though you've supported us with multiple purchases, it’s clear we’ve fallen short of your expectations in service. No customer should feel compelled to leave a review like this, and I regret the situation ever reached this point. Your feedback cuts deep, and I sincerely hope we have a chance to discuss it beyond the screen. If no one has contacted you yet, please consider reaching out to me directly so I can try to make things right. - Lynn Skinner, General Manager, (801) 553-5910
Maximum rating = 5
Again I am giving 1 star.
Again I am giving 1 star... service team has had my vehicle for almost 3 weeks now with no communication from their part to me... I needed to call a few times to know about the status of it... the part that needs fixing is on back order last time I was told over 2 weeks ago... I do not recommend going here for parts service so it's either go to a different mechanic or diy
Dealer Response
Sandy, I'm very sorry to hear about your frustrating experience with our service team's communication and the delay in handling your vehicle’s parts. It’s clear that in your case we needed to do better in keeping you informed and managing expectations, especially when delays are involved. I would like the opportunity to discuss this with you further to ensure we address all your concerns. Please feel free to reach out to me directly so we can work on a resolution together. - Steve Massey, General Manager, (801) 553-5910
Maximum rating = 5
Absolutely terrible customer service and nonexistent
Absolutely terrible customer service and nonexistent communication. Waited 6 weeks for an appointment. Car was supposed to finally be done yesterday. "Service advisor" told me the past 2 days he would call me before he left for the day to update me...nothing. I've called and left countless voicemails and text messages which go unanswered. Finally got word today it was ready and I made the HUGE mistake of asking if they could do an emissions test while they had it. They said no problem and it would be done today. That was at 12:45 and they are now closed. I called twice in that time and spoke to a "customer service" representative who knew nothing and transferred me to the same voicemail twice with no response. I still have no idea what's going on with my car
Maximum rating = 5
Larry H. Miller Chrysler Jeep Dodge Ram Sandy is a new and used car dealership offering a full lineup of Chrysler Jeep Dodge and RAM vehicles serving customers in the Salt Lake City and West Valley City area. Our vehicle service department is a top choice for oil changes brake repair tires and car maintenance for both small and large vehicles. Shop our huge selection of genuine OEM Chrysler Jeep Dodge and RAM parts and accessories. Visit our website for the latest Chrysler Jeep Dodge and RAM incentives and to search our large selection of cars trucks and SUVs.
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