Doug Smith Chrysler Dodge Jeep RAM in American Fork including address, phone, dealer reviews, directions, a map, inventory and more

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523 W. Main St
American Fork, UT 84003

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Sales: 801-692-0903

Used Cars: 801-692-0901

Hours Toggle

Sales Department

Sun Closed
Mon 8:30am – 8:00pm
Tue 8:30am – 8:00pm
Wed 8:30am – 8:00pm
Thu 8:30am – 8:00pm
Fri 8:30am – 8:00pm
Sat 8:30am – 7:00pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat 7:00am – 4:00pm

Reviews of Doug Smith Chrysler Dodge Jeep RAM

Overall Rating:

4.6 (out of 5)

90% recommend this dealer

95 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Amazing customer service

Reviewed by Amanda from Pleasant Grove, Utah September 12, 2021

Dirk in the service department was amazing. He was really kind and super helpful. He kept us updated every step of the way. He was very knowledgeable and personable. I would highly recommend not only this dealership but working with Dirk directly.

  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Overall Facilities 5

Customer Service 5

Buying Process N/A

Quality of Repair 5

Maximum rating = 5

5.0 (out of 5)

New 2020 RAM purchase

Reviewed by Justin K from Montrose ColoradoDecember 31, 2020

I traveled from Colorado (325 miles) one way to look at purchasing a new RAM pickup. I had been in contact with Kelsey via email for a week and had explained what I was looking for. I am quite familiar with Utah as I was born in Layton and grew up there and in Kaysville so I knew right where Doug Smith CDJR is located. I decided to venture out and take a look at some specific pickups I had viewed on the website. She set me up with Michael S in sales. He let me look at and test drive what I wanted. Even washed it off prior to my test drive. Long story short is I was offered a very good amount for my trade in and a the purchase price of the RAM Warlock 1500 was where I wanted to be at. Brooke in finance was awesome as well with the paperwork. No one here was pushy. I was relaxed and all went well. I will recommend to anyone even if you need to travel some distance to come here to be treated fairly.

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Overall Facilities N/A

Customer Service 5

Buying Process 5

Quality of Repair N/A

Maximum rating = 5

4.7 (out of 5)

Treated very nicely.

Reviewed by Karen from Rangely, COOctober 27, 2020

Andy was great to work with! We were greeted promptly and the Jeep that we were wanting to check out was already parked in front ready to go for a test drive. Andy was great at explaining features.

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Dealer Response

Thanks for taking the time to leave us a review, Karen. Andy was very pleased to hear your kind remarks. If there is anything we can assist with down the road please do not hesitate to reach out.

Overall Facilities N/A

Customer Service 5

Buying Process 4

Quality of Repair N/A

Maximum rating = 5

About Doug Smith Chrysler Dodge Jeep RAM

Doug Smith has now been serving the Wasatch Front for over 40 years. We are proud to offer 7 brands and 2 convenient locations- one in American Fork Utah and our new second store in Spanish Fork Utah. New or Used Doug Smith Auto will provide you with the best car buying experience. We also offer you a 2 Year No Charge Maintenace Package with every New vehicle purchase from any Doug Smith Dealership.

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