15711 Gulf Fwy
Webster, TX 77598

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Sales: 281-809-4534

Used Cars: 281-809-4447

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 8:00pm
Sat 9:00am – 8:00pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat 7:00am – 2:00pm

Reviews of Big Star Chrysler Jeep Dodge Ram Fiat Clear Lake

Overall Rating:

4.1 (out of 5)

72% recommend this dealer

2080 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Dennis greeted me when I arrived and helped me make my

Reviewed by philip.mercado74December 17, 2025

Dennis greeted me when I arrived and helped me make my appointment with Josh. Dennis is a vibe. I almost wanted him to be my salesman, but Joshua Garza was helpful, friendly, expedient, and knowledgeable. He and Cindy Miranda got me in and out of there in less than 4 hours. I was looking for a 2020 or better, and I ended up in a 2024—very pleasant surprise. Cindy was, no is, amazing and I consider her to be an expert as it pertains to getting the paperwork done. She has a beautiful personality, and I highly recommend anyone to ask for them specifically.

  • Does recommend this dealer
  • Shopped for a used car

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

1.0 (out of 5)

Per my Prior review, after resolution of the issue it

Reviewed by jgarcia88December 17, 2025

Per my Prior review, after resolution of the issue it came out that the amount that was disclosed to us did not in fact contain all factors that were stated in it. We were lied to and misled by the wright brothers and will definitely be passing out our review and opinion to anyone asking for it. I appreciate being reached out to by the company to let me know that they charged me correctly but disclosed incorrectly after the fact. Sign slowly and READ ALL, do not let them rush you to sign by saying someone is in the car and may buy if we are not quick. Thank you! Julie Garcia

  • Does not recommend this dealer
  • Shopped for a new car

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

1.0 (out of 5)

Not happy.

Reviewed by DADecember 17, 2025

Not happy. Car listed as “Certified.” 2023 Dodge Charger with 18k miles. Drove it home and found pads are 90% worn. Dealer refused to help. Originally agreed upon financing changed at dealership after I flew from Tampa FL to buy it citing “my wife wasn’t there to sign.” It’s 2025. Ever heard of docusign? Just overall not a good experience.

  • Does not recommend this dealer
  • Shopped for a used car

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Big Star Chrysler Jeep Dodge Ram Fiat Clear Lake

You might expect a car company’s top priority to be cars, but not at Big Star Chrysler Jeep Dodge Ram Fiat Clear Lake. To us, people are number one (though cars are still a close second). That’s why our favorite three words are We Hear You. They say so much without us having to say much at all. When we listen to our customers and put their needs first, quality vehicle selection, fair prices, reliable service, and a welcoming environment are all a given.

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