8181 Memorial Boulevard
Port Arthur, TX 77640

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Sales: 409-209-8635

Used Cars: 409-405-5507

Hours Toggle

Sales Department

Sun Closed
Mon 8:45am – 7:00pm
Tue 8:45am – 7:00pm
Wed 8:45am – 7:00pm
Thu 8:45am – 7:00pm
Fri 8:45am – 7:00pm
Sat 9:00am – 5:00pm

Service Department

Sun Closed
Mon 7:00am – 5:30pm
Tue 7:00am – 5:30pm
Wed 7:00am – 5:30pm
Thu 7:00am – 5:30pm
Fri 7:00am – 5:30pm
Sat 7:00am – 2:00pm

Reviews of Bolton Dodge Chrysler Jeep Ram Fiat

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

I have purchased many vehicles and when you send Bolton

Reviewed by William from Middleburg FloridaMarch 04, 2025

I have purchased many vehicles and when you send Bolton Jeep an out the door quote from a competitor dealership in their area (Autonation) and they come back with a quote $4,000 more than the other dealership makes you think if they really want to sell a vehicle. I end up driving from Florida to Texas to pick up my Wrangler and I pay exactly $4,000 less than their best quote. In my opinion they were not interested in doing an honest deal. Will not considered them at all for future purchases.

  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

4.0 (out of 5)

Proper service and repair the first time.

Reviewed by Harvey Woods from Kirbyville Texas February 24, 2023

On Feb 7, 2023 I took my Fiat 500 Sport to Bolton Dodge in Port Arthur Texas for repairs. I had a drive belt brake and lost all power. My service advisor was Nathan Dicus. I decided to leave the Fiat for the service department to check the vehicle over and replace the drive belt. a few days later I received a call from Nathen Dicus that the air condition compressor had frozen up snapped the drive belt. The cost for repairs was going to be $3,228.97 dollars. I thought that was a bit high for the repairs but I advised Nathan to go ahead and make the repairs to the Fiat. On Friday February 17, 2023 Nathan call and advised that the fiat was ready to go. I live in Kirbyville, Texas which is about 65 or 70 miles to Port Arthur. So on February 17 I went and picked up the Fiat. I towed the Fiat home with my RV tow bar. After returning Home I parked the vehicle in my RV storage building. The next day I had to go to Jasper, Texas. When I went out and started the Fiat I noticed the air conditioner was not cooling the car. The next day I called the Bolton service department but at the I time could not get ahold of Nathan so I decided to take the Fiat back in to Bolton to see why. with all the repairs done the vehicle why the air conditioner was not working. I waited for the Fiat to be check over and see why the compressor was nor pumping cold air. Well, according to Nathan the air condition system was leaking freon and that some repairs need to be done. After a few hours of waiting Nathan came to the waiting room and said the car was ready to go that the repair found the air condition system leaking Freon but was repaired and ready to go. On the way home I noticed that the air conditioner was cooling but did not seem to be very much. By the time I got home there was very little if any cool air coming from the air condition system. The next day I try tried to contact the service department with very little luck. Today is Friday February 24, 2023 and I plan to just take my Fiat back to Bolton in Part Arthur and drive the 65 or70 miles one way to try the car fixed once and for all (maybe). In addition, I don't mind paying for the cost for repairs but the need to be done right the first time.

  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Overall Facilities 5

Customer Service 4

Buying Process N/A

Quality of Repair 1

Maximum rating = 5

4.0 (out of 5)

Great, Quick, Fair.

Reviewed by Gary A. Gorsich from Beaumont, TexasJune 04, 2022

I needed a odd sized tire tire in a hurry. No one else in town had one, and they had three. Service was fast and friendly and at the right $ price $. My only complaint was the wifi connection was not available, and no one seemed to be concerned about it. Three were available, but the password didn't work for any of the three.

  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Overall Facilities 3

Customer Service 5

Buying Process 5

Quality of Repair 5

Maximum rating = 5

About Bolton Dodge Chrysler Jeep Ram Fiat

Here at Bolton Dodge Chrysler Jeep Ram FIAT, it is our mission to be the automotive home of drivers in the Port Arthur, TX area. We provide a vast selection of new and used vehicles, exceptional car care and customer service with a smile! Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing!

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