19616 Northwest Freeway
Houston, TX 77065

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Sales: 281-720-1106

Used Cars: 281-720-1106

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 8:00pm
Sat 9:00am – 8:00pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat 7:00am – 2:00pm

Reviews of Houston Dodge Chrysler Jeep Ram

Overall Rating:

4.4 (out of 5)

82% recommend this dealer

1257 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Matthew at service helped me the last 2 times I’ve been,

Reviewed by Jeremy.turneyDecember 16, 2025

Matthew at service helped me the last 2 times I’ve been, he was nothing but nice. Great customer service, respectful, tentative, and very straight forward. Easily will keep doing service there because of him.

  • Does recommend this dealer
  • Came in for service or repair

Dealer Response

Jeremy, we're so glad to hear Matthew has provided such excellent service! We truly appreciate your support and look forward to seeing you again at Houston DCJR. Safe travels!

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Matthew was awesome, great customer service, tentative,

Reviewed by Jeremy from Cypress texasDecember 16, 2025

Matthew was awesome, great customer service, tentative, straight forward, on time, and just all around nice. 100% will keep going because of him.

  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Dealer Response

Hi Jeremy, it makes our day to hear that Matthew’s excellent service has won your loyalty! We look forward to your continued business at Houston DCJR. Safe travels!

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

3.0 (out of 5)

My experience with Matt is always 10/10.

Reviewed by Deep Kaur from Cypress December 08, 2025

My experience with Matt is always 10/10. He is detailed , explains everything before moving on with the repairs. But my experience with the dealership is not the best . My jeep is 4 years old and have about 30k miles so therefore I was told I don’t qualify for loaner because it is bit old for the 3years/36k policy. While I have other vehicles in the household which is 10 years old and have 95k but they still provide a loaner if vehicle has to sit in the shop for more than a day. I hope they can fix that problem. Other than that the staff is very friendly.

  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Dealer Response

Thanks for sharing your feedback. I'm glad to hear that Matt consistently provides excellent service. We appreciate your input regarding the loaner car policy and will certainly take it into consideration as we always aim to improve our customer experiences. Thank you, Ben Nash - General Manager - (281) 949-6540

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

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