Mike Terry Chrysler Dodge Jeep Ram of Hillsboro

Husband passed away and had purchased truck from them. They had him buried to debt from capital credit in metro. 50,000 later I paid. Where was credit life? Do not use their finance officer, This capital credit did not come off of interest for early payoff. They applied all interest until payoff I

First of all we special ordered a new “right hand drive” jeep, put down a $1000 deposit, and waited months for it to arrive. The jeep was to be a work vehicle for her job delivering mail, which was required to be right hand drive. We called Mike Terry Jeep daily-weekly to see if it had arrived. After several months the dealership called us to say it was in. THANK GOODNESS! But when we drove to Hillsboro to pick it up they had sold it out from under us to someone who would pay more! Even though we had put down a $1000 deposit when we ordered it. Do Not Deal With Mike Terry!!! Much more to this story! So we wound up getting the jeep back but now it was used and had many miles on it, but they had us between a rock and a hard place because my wife HAD to have this right hand drive vehicle for her job. They also sold her a $5000 “extra” warranty. So now the transmission goes out, we take it in for service, and it sat in their shop for over SIX WEEKS. We finally get it back and the transmission warning light came on again. It has now been in the shop now for 8 days and they have not even looked at it! They know my wife needs her jeep for work. Please! Do not ever deal with Mike Terry.

I will say the sales manager was great the service department is the worst there is are have ever seen wife bought a jeep off the show room floor she took it in and the mechanic told her she needed to drive it and learn her vehicle now granted she was driving a 150 a day so idk how much u need to drive it to know a ride but what he told her then next time she took it in for a seat belt problem told her a envelope was making it so that but why we was waiting there was another couple had one in there for the same thing idk what they told them then last took it in to get the oil changed and tires rotated and they tightened the lugs so tight u can't get the wheels off now and now want return calls so we can see about getting this straightened out and it only has 22000 miles on it