2601 William D Tate Ave
Grapevine, TX 76051
Sales Department
| Sun | Closed |
| Mon | 9:00am – 9:00pm |
| Tue | 9:00am – 9:00pm |
| Wed | 9:00am – 9:00pm |
| Thu | 9:00am – 9:00pm |
| Fri | 9:00am – 9:00pm |
| Sat | 9:00am – 9:00pm |
Service Department
| Sun | Closed |
| Mon | 7:00am – 7:00pm |
| Tue | 7:00am – 7:00pm |
| Wed | 7:00am – 7:00pm |
| Thu | 7:00am – 7:00pm |
| Fri | 7:00am – 7:00pm |
| Sat | 7:00am – 5:00pm |
See all dealerships near Grapevine, TX that carry Dodge, Jeep, Chrysler, RAM
Showing the most recent reviews from Cars.com and DealerRater.
DO NOT Take your vehicle here!! MUST READ
Attn: Dallas Ft. Worth Jeep folks. If you need warranty work done, DO NOT take your vehicle to Grapevine Dodge / Jeep / Ram. There is a director of service there, Santiago Ramirez, who forced my new Jeep off the lot (told my service advisor to get it out of there) before they spent enough time trying to diagnose a problem (loose PCM plug) He thought it had been there “too long” I was at the point of almost filing a Lemon Law claim or just trading it and losing tons of money because of that cocky guy. I took it to the dealership in Denton, TX and they fixed the problem in 2 hours.
Maximum rating = 5
Be Warned
Horrible incompetence at this dealership. Went to the dealership to get my car serviced and they had to order a part and they said it may take a few months because of supply chain issues. Well I waited , and after not hearing anything from them for several months I called in to check on it , and they never even ordered the part !! Management is rude and never tried to make things right with me. Be warned if you go here , crooks and liars abound.
Maximum rating = 5
Worst Dealer Experience Ever
There was absolutely nothing good about this experience. Lease a truck 3 years ago and aside from them messing up the affidavit for personal property tax is was a good experience. Decide to return and upgrade my truck. First was bait and switch they advertised price $6k less than MSRP however when financing through Chrysler capital with lowest APR truck went to MSRP price. Should have been first "walk away". They initially offered about $33k for my truck which I balked "second time I should have walked away" at and the agreed to $38k which they kind of put that is a good deal. (Already have an offer from a dealer for $40k). They said they had a program to covert lease to loan and payoff lease with my buyout price. Evidently lease give dealers market buyout price. I bought the new truck and signed paperwork to convert the lease to loan. Was notified that the bank denied all the paperwork and that I would have to convert my lease to loan myself. So now have a truck that I want and one I do not. Whatever change in 3 years has occurred at this dealer has been for the worst.
Maximum rating = 5
We promise a perfect buying experience which includes the best price the best service and the best vehicles in the market. With our huge selection of new vehicles and our top of the line inventory of pre-owned why buy anywhere else?
Grapevine Dodge Chrysler Jeep is part of the Ben Keating Auto Group. Mr. Keating insists that we earn customer's trust and confidence by treating them with the respect and special attention they deserve. We will take time to answer all questions understand your vehicle needs and place you in a vehicle that you will be proud to drive for years.
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