Cameron Country Dodge

We needed to purchase a specific truck that no one else had in a minimal amount of time. Our salesman Jason worked to get us this truck same day and even delivered the vehicle and paperwork to us, which made all the difference in the world with our crazy schedule. The price was actually slightly less than advertised, and there were no surprises when we got our sales estimate. Buying a vehicle can be easy, this was a great experience!

When we dropped the RAM off for repair, Ms. Palermo took the time to conduct the service procedure the proper way. She was very professional, took us out to walk around the vehicle, she listened to our concerns, and she took the actual mileage off the vehicle instead of asking us, guessing or leaving it blank. She asked us if we had any other issues with the vehicle. She took everything down, had the paperwork for the loaner vehicle ready and explained the procedure, promising to call us at 1500 the same day, with a diagnosis and further details. She called us at 1100, and she didn't just have the diagnosis but also the out-the-door price and the approximate waiting time. When we picked the vehicle up, Ms. Palermo was again, very professional and not in a rush, despite it being close to closing time. She explained the bill and, as I requested, called MOPAR, asking if they are willing to show some Goodwill because the exhaust manifold problem does appear to be a known manufacturing- and/or design problem. Unfortunately, they said the mileage is a bit over the grace period. The RAM was parked properly, and it was clean. No cigarette smell either!!! The paperwork is almost on Mercedes level, but their service is exactly what we taught at Mercedes-Benz.

Deceptive practices. They falsly advertised vehicles. Advertising a much lower price online then get you to dealership and you get much higher price.