2030 W Reelfoot Ave
Union City, TN 38261

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Hours Toggle

Sales Department

Sun Closed
Mon 8:00am – 6:00pm
Tue 8:00am – 6:00pm
Wed 8:00am – 6:00pm
Thu 8:00am – 6:00pm
Fri 8:00am – 6:00pm
Sat 8:00am – 5:00pm

Service Department

Sun Closed
Mon 8:00am – 5:00pm
Tue 8:00am – 5:00pm
Wed 8:00am – 5:00pm
Thu 8:00am – 5:00pm
Fri 8:00am – 5:00pm
Sat Closed

Reviews of Herman Jenkins Motors

Showing the most recent reviews from Cars.com and DealerRater.

3.0 (out of 5)

Oil change issues

Reviewed by Hamlin, Ronald from Union City, TennesseeApril 14, 2023

I had my car in for an oil change, the next morning I had a puddle of oil under my car. I called and carried my car back , it was checked I was told the oil filter was not tightened up properly. This type of work on my new car concerns me. I hope that?s all it was

  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Dealer Response

We appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Sincerely, Your Friends at Herman Jenkins

Overall Facilities N/A

Customer Service 4

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

5.0 (out of 5)

Oil Change

Reviewed by KimL from TennesseMarch 03, 2023

Brought car in for service. They performed an oil change and the price wasn't half bad. Really was surprised that they did it as fast as they did. Not bad! Will come back

  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Dealer Response

Thank you for your outstanding rating about our service department. We appreciate the opportunity to service your vehicle and look forward to doing so in the future. Thanks for taking the time to write this review. It really matters to our dealership! Sincerely, Your Friends at Herman Jenkins

Overall Facilities 5

Customer Service 5

Buying Process N/A

Quality of Repair 5

Maximum rating = 5

5.0 (out of 5)

Customer

Reviewed by KIRK ROSS from Union city, tnAugust 25, 2022

Brad Warner was great to work with and took care of us.

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Dealer Response

Thank you for this amazing review! Sincerely, Your Friends at Herman Jenkins

Overall Facilities N/A

Customer Service 5

Buying Process 5

Quality of Repair N/A

Maximum rating = 5

About Herman Jenkins Motors

We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online request more information about vehicles set up a test drive or inquire about financing!

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