Lenoir City Chrysler Dodge Jeep RAM in Lenoir City including address, phone, dealer reviews, directions, a map, inventory and more

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1206 Broadway St E
Lenoir City, TN 37772

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Sales: 888-305-7901

Used Cars: 866-496-5738

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 8:00pm
Sat 9:00am – 8:00pm

Service Department

Sun Closed
Mon 7:30am – 6:00pm
Tue 7:30am – 6:00pm
Wed 7:30am – 6:00pm
Thu 7:30am – 6:00pm
Fri 7:30am – 6:00pm
Sat 8:00am – 5:00pm

Reviews of Lenoir City Chrysler Dodge Jeep RAM

Overall Rating:

4.7 (out of 5)

93% recommend this dealer

566 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Really Great Experience!

Reviewed by J&M from TennesseeNovember 08, 2021

We had a great experience! We got to work with Tyler for sales and Abdul for finance. Both were extremely professional and fun. Tyler was not pushy and allowed us time to look at the car - in silence (!)- and answered all our questions without bugging us to death. He gave my husband and I opportunities to talk and actually recognized those opportunities and didn't try to interject his opinion. It was extremely pleasant and I would recommend Tyler and their team!

  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Dealer Response

Thank you for your review. We strive to deliver a great experience to all of our valued customers. We hope to see you again soon!

Overall Facilities 5

Customer Service 5

Buying Process 5

Quality of Repair 5

Maximum rating = 5

5.0 (out of 5)

The dealer ship is great an the sale person was very good...

Reviewed by Watkins jeff99October 30, 2021

The dealer ship is great an the sale person was very good at his job thanks Randall an managers was straight up and very professional it was a great place to buy. Thanks again

  • Does recommend this dealer
  • Shopped for a used car

Dealer Response

Watkins, thank you for taking the time to write a positive review! We are glad to hear Randall was able to help you find a great ride and was able to make your overall experience at our dealership great. If you ever need help with your new ride, feel free to give us a call at Lenoir City Chrysler Dodge Jeep Ram.

Overall Experience 5

Customer Service 5

Quality of Repair N/A

Friendliness 5

Pricing N/A

Maximum rating = 5

1.0 (out of 5)

If you can, GO SOMEWHERE ELSE. Rude people, short, not...

Reviewed by vic412youthOctober 04, 2021

If you can, GO SOMEWHERE ELSE. Rude people, short, not real friendly. Slooooow. Set an 8am appointment, truck didn't move for almost an hour. What is the point of an appointment then? They didn't explain the details of the cost until after the work was done. Hidden costs not talked about, like 17% flat fee for "shop supplies" You can only pay, "touchless" which forces you to put you card info into their text app. Weird. I actually just felt like my questions bothered them most of the time. Just an unpleasant experience. If you want to sit down, shut up and over pay. This is your place. Otherwise avoid!

  • Does not recommend this dealer
  • Came in for service or repair

Dealer Response

Hello, Thank you for making an appointment here with us at Lenoir City Chrysler Dodge Jeep Ram for services for your truck. I would appreciate the opportunity to address your feedback further. Please email me with your preferred contact details to discuss. JC Denney jcdenney@fivestaronline.net

Overall Experience 1

Customer Service 1

Quality of Repair N/A

Friendliness 1

Pricing N/A

Maximum rating = 5

About Lenoir City Chrysler Dodge Jeep RAM

We are an FCA Customer First Award winner 3 years running working on 4! This means our #1 concern is making sure you drive away happy.
At Lenoir City Chrysler Dodge Jeep Ram we strive to provide outstanding professional service in all areas of our automotive dealership. We are proud to present Jeep RAM Dodge and Chrysler models and are confident we can find the new car truck van or SUV of your dreams. Looking for that certain Grand Cherokee 1500 Durango 200 or Wrangler? We will do everything it takes to get you that model equipped with the features you desire.

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