8544 Kingston Pike
Knoxville, TN 37919
Sales: 865-262-8288
Used Cars: 865-229-4152
Sales Department
| Sun | Closed |
| Mon | 9:00am – 7:00pm |
| Tue | 9:00am – 7:00pm |
| Wed | 9:00am – 7:00pm |
| Thu | 9:00am – 7:00pm |
| Fri | 9:00am – 7:00pm |
| Sat | 9:00am – 6:00pm |
Service Department
| Sun | Closed |
| Mon | 7:30am – 6:00pm |
| Tue | 7:30am – 6:00pm |
| Wed | 7:30am – 6:00pm |
| Thu | 7:30am – 6:00pm |
| Fri | 7:30am – 6:00pm |
| Sat | 7:30am – 3:30pm |
See all dealerships near Knoxville, TN that carry Dodge, Jeep, Chrysler, RAM
Overall Rating:
3.2 (out of 5)
61% recommend this dealer
263 total reviews
Showing the most recent reviews from Cars.com and DealerRater.
Service was great and financial staff worked hard to get
Service was great and financial staff worked hard to get me a good rate. Only complaint was my trade in value that I was told would be listed for 15k since they only gave me 11k trade in value and it was post two days later on the website for $20,990
Dealer Response
Jarrod, thank you for choosing West Knoxville Chrysler Dodge Jeep Ram and sharing your overall experience. We appreciate your business and hope to see you again down the road! Have a great day and enjoy your new ride. Take care!
Maximum rating = 5
DO NOT BUY FROM THIS STUPID DEALERSHIP!
DO NOT BUY FROM THIS STUPID DEALERSHIP!!!! I went after a car and was told the price was wrong on their website and they refused to honor it even tho we are previous customers and have sent everyone to them! So be aware they like to false advertise!!
Dealer Response
Carmen, I am truly sorry to hear that your visit did not go as you expected. I understand how frustrating pricing concerns can be, especially when you have worked with us before. I appreciate you sharing this feedback so I can look into what happened and offer support. Please reach out to me through the contact information below. Best, Jake Newton - General Sales Manager - jakenewton@lithia.com
Maximum rating = 5
The dealership is great.
The dealership is great. It’s been good to me since I got my truck from the very beginning.
Dealer Response
We truly appreciate your kind words, Chris. It’s wonderful to know that your experience with West Knoxville Chrysler Dodge Jeep Ram has been positive since day one. We’re grateful for your continued trust and look forward to serving you again.
Maximum rating = 5
Come and Experience the Change at West Knoxville Chrysler Dodge Jeep Ram - New & Used Car Dealership in Knoxville Serving Oak Ridge, Jefferson City & Maryville
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