8544 Kingston Pike
Knoxville, TN 37919
Sales: 865-262-8288
Used Cars: 865-229-4152
Sales Department
| Sun | Closed |
| Mon | 9:00am – 7:00pm |
| Tue | 9:00am – 7:00pm |
| Wed | 9:00am – 7:00pm |
| Thu | 9:00am – 7:00pm |
| Fri | 9:00am – 7:00pm |
| Sat | 9:00am – 6:00pm |
Service Department
| Sun | Closed |
| Mon | 7:30am – 6:00pm |
| Tue | 7:30am – 6:00pm |
| Wed | 7:30am – 6:00pm |
| Thu | 7:30am – 6:00pm |
| Fri | 7:30am – 6:00pm |
| Sat | 7:30am – 3:30pm |
See all dealerships near Knoxville, TN that carry Dodge, Jeep, Chrysler, RAM
Overall Rating:
3.3 (out of 5)
62% recommend this dealer
265 total reviews
Showing the most recent reviews from Cars.com and DealerRater.
This place was awesome!
This place was awesome! They went above and beyond to make us happy and put us in our new car. David and Carson are great! The best car buying experience! I will go here if I every need another one and I recommend this place to everyone!
Dealer Response
Congratulations on your new car! We're glad you had such a positive experience with David and Carson. We truly appreciate your recommendation and look forward to serving you again at West Knoxville Chrysler Dodge Jeep Ram.
Maximum rating = 5
Let me speak the truth—if you’re anything like me,
Let me speak the truth—if you’re anything like me, walking into a car dealership usually makes you cringe. That’s why I was so pleasantly surprised by my experience at West Knoxville Jeep. It was an absolute joy. General Sales Manager Nate, Sales Manager Carson, and salesman Ryan were all fantastic to work with. Not only did I get a great deal, but they treated me like family while maintaining the highest level of professionalism. I wasn’t the easiest customer, but they handled everything like the true pros they are. I can’t thank you gentlemen enough!
Dealer Response
Rick, it’s fantastic to hear that Nate, Carson, and Ryan made your visit such a positive and enjoyable experience. The team at West Knoxville Chrysler Dodge Jeep Ram truly appreciates your kind words and is thrilled we could make the process smooth while treating you like family. We look forward to seeing you again!
Maximum rating = 5
Service was great and financial staff worked hard to get
Service was great and financial staff worked hard to get me a good rate. Only complaint was my trade in value that I was told would be listed for 15k since they only gave me 11k trade in value and it was post two days later on the website for $20,990
Dealer Response
Jarrod, thank you for choosing West Knoxville Chrysler Dodge Jeep Ram and sharing your overall experience. We appreciate your business and hope to see you again down the road! Have a great day and enjoy your new ride. Take care!
Maximum rating = 5
Come and Experience the Change at West Knoxville Chrysler Dodge Jeep Ram - New & Used Car Dealership in Knoxville Serving Oak Ridge, Jefferson City & Maryville
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