Fayetteville Chrysler Dodge Jeep RAM in Fayetteville including address, phone, dealer reviews, directions, a map, inventory and more

A member of the Cars.com family

1223 Huntsville Hwy
Fayetteville, TN 37334

Get Directions
Visit Dealer Website

Sales: 888-837-9182

Used Cars: 888-855-9707

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 7:00pm
Tue 9:00am – 7:00pm
Wed 9:00am – 7:00pm
Thu 9:00am – 7:00pm
Fri 9:00am – 7:00pm
Sat 9:00am – 7:00pm

Service Department

Sun Closed
Mon 7:30am – 5:00pm
Tue 7:30am – 5:00pm
Wed 7:30am – 5:00pm
Thu 7:30am – 5:00pm
Fri 7:30am – 5:00pm
Sat 7:30am – 4:00pm

Reviews of Fayetteville Chrysler Dodge Jeep RAM

Overall Rating:

4.7 (out of 5)

93% recommend this dealer

731 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Best customer service

Reviewed by MNP20 from Fayetteville, TNNovember 18, 2021

JJ Jones was awesome and made my car buying experience the best. He is the best, hands down! I will definitely buy from here again!

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Dealer Response

Fayetteville Chrysler Dodge Jeep Ram appreciates the 5-stars and feedback. The team is glad your experience was the best. We look forward to future visits.

Overall Facilities 5

Customer Service 5

Buying Process 5

Quality of Repair 5

Maximum rating = 5

1.0 (out of 5)

DO NOT Recommend

Reviewed by C. Martin from Guntersville, ALOctober 15, 2021

I wouldn't recommend this dealership to my worst enemy! I have never seen such deception in a dealership. I've been pressured before to purchase aftermarket items but NEVER outright lied to and had those items added to a contract without knowledge of what those items actually are! First, I was lied to about the finance company REQUIRING that I purchase the GAP. I called the finance company and they said no we did not. The dealership told me that $1200 charge would be removed. It wasn't! Second, those aftermarket charges included a $999 Permaplate surface protection that was not even mentioned at any time! Third, there is a $499 tire and wheel protection charge and I was never asked if I wanted that either! That is almost $2700 worth of bogus charges!! Please tell me how a dealership can legally commit this kind of fraud? How can they outright lie to you about charges and tell you they are for one thing and all actuality be for something that probably doesn't even exist on the vehicle?! Yes, I am beyond infuriated and am prepared to take legal steps to get these issues resolved with this dealership because I have no confidence in them resolving it!

  • Does not recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Dealer Response

Hello, Thank you for sharing your review. If you would like to discuss your feedback regarding your recent experience here at Fayetteville Chrysler Dodge Jeep Ram, please feel free to reach out to me. I look forward to connecting with you. Best regards, Denise Daly, Customer Experience Coordinator 931-557-8042 ​ddaly@fayettevillecdjr.com

Overall Facilities 1

Customer Service 1

Buying Process 1

Quality of Repair 1

Maximum rating = 5

1.0 (out of 5)

I wouldn't recommend this dealership to my worst enemy...

Reviewed by C. MartinOctober 15, 2021

I wouldn't recommend this dealership to my worst enemy and gave them one star because 0 isn't an option! I have never seen such deception in a dealership. I've been pressured before to purchase aftermarket items but NEVER outright lied to and had those items added to a contract without knowledge of what those items actually are! First, I was lied to about the finance company REQUIRING that I purchase the GAP. I called the finance company and they said no we did not. The dealership told me that $1200 charge would be removed. It wasn't! Second, those aftermarket charges included a $999 Permaplate surface protection that was not even mentioned at any time! Third, there is a $499 tire and wheel protection charge and I was never asked if I wanted that either! That is almost $2700 worth of bogus charges!! Please tell me how a dealership can legally commit this kind of fraud? How can they outright lie to you about charges and tell you they are for one thing and all actuality be for something that probably doesn't even exist on the vehicle?! Yes, I am beyond infuriated and am prepared to take legal steps to get these issues resolved with this dealership because I have no confidence in them resolving it! C. Martin

  • Does not recommend this dealer
  • Shopped for a new car

Overall Experience 1

Customer Service 1

Quality of Repair N/A

Friendliness 3

Pricing N/A

Maximum rating = 5

About Fayetteville Chrysler Dodge Jeep RAM

Although we're the newest dealer on the block don't underestimate Chrysler Jeep Dodge Ram of Fayetteville TN. Proudly serving the Fayetteville area including Huntsville Tullahoma and Shelbyville Fayetteville CDJR is dedicated to becoming your next vehicle dealer. With the best inventory in the city exceptional customer service and a friendly knowledgeable staff there's no reason to shop anywhere else.

We strive to demonstrate our unwavering commitment to our customers through service maintenance and forging a long-term relationship.

Ready to buy? Get a price quote before visiting the dealership.

  • Get multiple quotes
  • No cost, no-hassle negotiation
Back to Top