Freeland Chrysler Dodge Jeep Ram in Antioch including address, phone, dealer reviews, directions, a map, inventory and more

A member of the family

5800 Crossings Blvd
Antioch, TN 37013

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Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 7:00pm
Tue 9:00am – 7:00pm
Wed 9:00am – 7:00pm
Thu 9:00am – 7:00pm
Fri 9:00am – 7:00pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat 7:00am – 1:00pm

Reviews of Freeland Chrysler Dodge Jeep Ram

Overall Rating:

4.3 (out of 5)

80% recommend this dealer

20 total reviews

Showing the most recent reviews from and DealerRater.

5.0 (out of 5)

Best Service Team Around!

Reviewed by Adam E from Nashville, TN August 17, 2021

The service department at Freeland is one that I would absolutely recommend to anyone. Rachel, Dave, and company have been nothing but spectacular every step in the way of working with me, the customer—and minimizing my worries. I have lived in 4 states and been to 7 Jeep service departments over my years. Nobody comes close to this crew. They’re upfront, and do a thorough job every time. They do everything within their power to get you the service possible. I rarely write reviews, however this is a special circumstance. They helped me, and I hope this helps them. Dave the manager, and his team (Rachel Especially) have gone out of their way to make me a happy customer. I hope this review gives you and your loved ones the confidence to give this service department an opportunity for your business. As someone who works in the business of servicing others needs, I understand the issues at hand, and they did nothing but go above and beyond (every time). My Jeep drives so much better. I had an undiagnosed problem from 6 other Jeep service departments and finally I have the Jeep I love back running perfectly. Thanks again, Freeland team.

  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Dealer Response

Wow, Adam, thank you so much for this amazing review! It was absolutely our pleasure to serve you and we're so glad we could get your Jeep running perfectly again. We'll be sure to share your kind comments with Dave, Rachel and the rest of the team here at Freeland Chrysler Dodge Jeep Ram and we hope we can be of service to you again in the future. Take care!

Overall Facilities 5

Customer Service 5

Buying Process N/A

Quality of Repair 5

Maximum rating = 5

1.0 (out of 5)

don't need business

Reviewed by entire sales staff from brentwood tnMarch 30, 2021

Terrible dealership I reached out to them about a car I have had two pre sales people call me and one manager before I would go in I wanted to know what the check engine light was on the car they would never call me back and tell me so I would say don't trust these people clearly they want to hide the issue and hoping if you come in you'll create an emotional attachment to the car which anyone with any intelligence wouldn't over look that.

  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase

Dealer Response

On behalf of Freeland Chrysler Dodge Jeep Ram, I wanted you to know that all feedback we receive is taken into serious consideration. Your business is very important to us and we like to do what we can to make every experience a positive one. If you are open to discussing any issues you may have had in further detail, please contact us at (615) 696-4000.

Overall Facilities N/A

Customer Service 1

Buying Process 1

Quality of Repair N/A

Maximum rating = 5

5.0 (out of 5)

Mike Lewis

Reviewed by James from NashvilleFebruary 28, 2020

Mike Lewis in Service is awesome. He is friendly and efficient and was very attentive to checking out my wife's Wrangler, without an appointment, and making sure she was both comfortable and confident that her Wrangler was in great shape! Thank you Mike

  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Overall Facilities N/A

Customer Service 5

Buying Process 5

Quality of Repair 5

Maximum rating = 5

About Freeland Chrysler Dodge Jeep Ram

The entire Freeland Chrysler Dodge Jeep Ram team is excited to serve the Nashville and middle Tennessee market. Our goal is to make driving fun let us show you how. Fast Friendly Freeland!

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