Ed Shults Chrysler Dodge Jeep Ram Subaru of Warren in Warren including address, phone, dealer reviews, directions, a map, inventory and more

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4025 Market St
Warren, PA 16365

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Sales: 814-313-1456

Used Cars: 814-230-3113

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 6:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 6:00pm
Sat 9:00am – 4:00pm

Service Department

Sun Closed
Mon 7:00am – 5:00pm
Tue 7:00am – 8:00pm
Wed 7:00am – 5:00pm
Thu 7:00am – 5:00pm
Fri 7:00am – 5:00pm
Sat 8:00am – 2:00pm

Reviews of Ed Shults Chrysler Dodge Jeep Ram Subaru of Warren

Overall Rating:

4.8 (out of 5)

97% recommend this dealer

397 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

never received a phone call or correspondence from the

Reviewed by docmikeNYCMarch 13, 2022

never received a phone call or correspondence from the dealer. they did not help me at all

  • Does not recommend this dealer
  • Shopped for a new car

Dealer Response

docmikeNYC, We strive to provide the best possible sales and service experience here at Ed Shults of Warren and are sorry to hear you don’t feel that was the case. Since you did not leave a completely identifiable name or information on this review, we used the records we have in our CRM to narrow down who you are in order to help. From what we were able to gather in our research, your name is, Michael Szczepanski, and you were interested in a pre-owned 2009 Mitsubishi Eclipse GS. Please, let us know if we are incorrect on your identity and provide us with accurate information. Also, you tagged nearly all of our sales staff on your first review and three of our sales staff on the second, it appears that you were only in contact with two of our employees. According to our records, since February 19, 2022, a Sales Assistant, Darrell Galletta, emailed you once, and Salesperson, Sam Caruso, emailed you three times. Additionally, Sam Caruso, had phone contact with you on February 19, 2022, and you stated that you would be going out of town in the coming week and would contact us when you had time to come in and look at the vehicle. After that conversation our records show four unsuccessful attempts to reach you by phone. The only response received from you during that time was a reply email from March 13, 2022, in which you simply stated "ok. . . .". In regard to our Sales Department, Hours of Operation, we are open six days a week as follows: Monday 9:00 AM - 7:00 PM, Tuesday 9:00 AM - 7:00 PM, Wednesday 9:00 AM - 6:00 PM, Thursday 9:00 AM - 7:00 PM, Friday 9:00 AM - 6:00 PM, and Saturday 9:00 AM - 4:00 PM. We would like to discuss your experience in detail to understand what exactly occurred and assist you. Please contact me at, (814) 779 – 9292, to further discuss your experience and needs. Trustin McDonald Customer Experience Manager Ed Shults of Warren (814) 779 – 9292 trustinm@shultsauto.com

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Worked very will with Art he knows the his job very well....

Reviewed by MartinJanuary 19, 2022

Worked very will with Art he knows the his job very well. Very knowledgeable great to work with A +

  • Does recommend this dealer
  • Shopped for a new car

Dealer Response

Thank you so much for your kind words, Martin. We really appreciate you taking the time out to share your experience with us. Cheers, Ed Shults of Warren, Inc.

Overall Experience 5

Customer Service 5

Quality of Repair N/A

Friendliness 5

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Pleasant purchase experience. Don Baker and Cory Blake...

Reviewed by SteveJanuary 13, 2022

Pleasant purchase experience. Don Baker and Cory Blake made my latest outback purchase a positive experience. This was my 4th Subaru purchase with Shultz Warren Subaru and each one was a relaxed no pressure experience. They made me feel like family each time! Have always felt they treat me fairly.

  • Does recommend this dealer
  • Shopped for a new car

Dealer Response

Thank you so much for your kind words, Steve. We really appreciate you taking the time out to share your experience with us. Cheers, Ed Shults of Warren, Inc.

Overall Experience 5

Customer Service 5

Quality of Repair N/A

Friendliness 5

Pricing N/A

Maximum rating = 5

About Ed Shults Chrysler Dodge Jeep Ram Subaru of Warren

The Chrysler Dodge Jeep Ram and Subaru model lineups are fully represented at the Ed Shults of Warren Inc. lot. We maintain up-to-date new and pre-owned inventories of each brand and have the sales staff with the knowledge to point you in the right direction. If you need financial assistance vehicle repair or a specific part our Warren PA location is your one-stop spot! Call us today at (866) 759-7132 if you'd like to speak with our knowledgeable and professional staff!

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