1500 Wilmington Rd
New Castle, PA 16105

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Sales: 888-876-5898

Used Cars: 888-815-8694

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 9:00pm
Tue 9:00am – 6:00pm
Wed 9:00am – 6:00pm
Thu 9:00am – 9:00pm
Fri 9:00am – 6:00pm
Sat 9:00am – 4:00pm

Service Department

Sun Closed
Mon 7:30am – 5:30pm
Tue 7:30am – 5:30pm
Wed 7:30am – 5:30pm
Thu 7:30am – 5:30pm
Fri 7:30am – 5:30pm
Sat Closed

Reviews of Preston Chrysler Dodge Jeep Ram

Overall Rating:

4.3 (out of 5)

93% recommend this dealer

798 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

I’ve been here twice since i moved back once for check

Reviewed by PCIALELLAFebruary 05, 2026

I’ve been here twice since i moved back once for check engine light came on and a oil change and second time for a recall notice and tire rotation, I’m very pleased with both visits and I will continue to come back for all my services on my truck

  • Does recommend this dealer
  • Came in for service or repair

Dealer Response

Hi, thank you for sharing your experience at Preston CDJR. We’re glad both visits for your truck went smoothly and met your expectations. It’s great to know you plan to continue trusting us with your vehicle’s service. We look forward to seeing you again.

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

3.0 (out of 5)

The Sales team is fantastic.

Reviewed by NoFebruary 05, 2026

The Sales team is fantastic. They are always there to make sure your experience is a good one. I have concerns with the service team. Bobby D. is great at getting you in a new vehicle in a timely manner.

  • Does not recommend this dealer
  • Came in for service or repair

Overall Experience 3

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

We had an awesome experience purchasing our new truck!

Reviewed by KENDEB.FERRESEJanuary 31, 2026

We had an awesome experience purchasing our new truck! Will recommend this dealership and Gary Stone!!

  • Does recommend this dealer
  • Shopped for a new car

Dealer Response

Hi there, Thank you for sharing your experience at Preston CDJR. We’re glad Gary Stone and the team were able to make your truck purchase smooth and enjoyable. We appreciate your recommendation and look forward to serving you again.

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Preston Chrysler Dodge Jeep Ram

When Robert L. Preston purchased his first auto dealership in 1989 he could only have dreamed about what it would grow into. Preston Chrysler Dodge Jeep Ram in New Castle is just one of 11 dealerships and 16 brands that make up the Preston Auto Group. Drivers throughout Western Pennsylvania and Eastern Ohio rely on our dealership to meet their used and new Chrysler Dodge Jeep or Ram car truck van crossover or SUV needs. If you are unfamiliar with our dealership we invite you to stop by in person and let our team introduce themselves. Drop in Monday through Saturday to experience what makes Preston Chrysler Dodge Jeep Ram special.

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