Preston Chrysler Dodge Jeep Ram in New Castle including address, phone, dealer reviews, directions, a map, inventory and more

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1500 Wilmington Rd
New Castle, PA 16105

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Sales: 888-876-5898

Used Cars: 888-815-8694

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 9:00pm
Tue 9:00am – 6:00pm
Wed 9:00am – 6:00pm
Thu 9:00am – 9:00pm
Fri 9:00am – 6:00pm
Sat 9:00am – 4:00pm

Service Department

Sun Closed
Mon 7:30am – 5:30pm
Tue 7:30am – 5:30pm
Wed 7:30am – 5:30pm
Thu 7:30am – 5:30pm
Fri 7:30am – 5:30pm
Sat Closed

Reviews of Preston Chrysler Dodge Jeep Ram

Overall Rating:

4.8 (out of 5)

96% recommend this dealer

580 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Matthew did an awesome job selling us a new camry very...

Reviewed by DlfeltJuly 01, 2021

Matthew did an awesome job selling us a new camry very courteous and helpful

  • Does recommend this dealer
  • Shopped for a new car

Dealer Response

Thank you for taking the time to write this 5-star review. We strive to provide courteous service to all our guests and are glad to hear that we helped you find the car you were looking for. Please keep us in mind for your future auto needs, as our team is always here to assist you. Walt Kustra - General Sales Manager - 724-730-0257

Overall Experience 5

Customer Service 5

Quality of Repair N/A

Friendliness 5

Pricing N/A

Maximum rating = 5

1.0 (out of 5)

I have been buying card from this dealer for years. Of...

Reviewed by TerryJanuary 21, 2021

I have been buying card from this dealer for years. Of late their service department has been horrible. I would strongly urge customers to avoid this dealership and service center.

  • Does not recommend this dealer
  • Came in for service or repair

Dealer Response

We value the opportunity to learn of your experience here at Preston Toyota. I would appreciate the opportunity to amend any issues. If you could please contact me at your earliest convenience, I would like to discuss this further with you and attempt to make things right. Mike Roth - Service Manager - 724-730-3114

Overall Experience 1

Customer Service 1

Quality of Repair N/A

Friendliness 1

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Great Experience

Reviewed by Tim from New Castle paJanuary 04, 2021

The staff was great to work with and was easy going and friendly. Made the purchase experience easy would def recommend Joe Trocci in the Sales department if you are looking for a new vehicle.

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Dealer Response

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Walt Kustra - General Sales Manager - 724-730-0257

Overall Facilities N/A

Customer Service 5

Buying Process 5

Quality of Repair 5

Maximum rating = 5

About Preston Chrysler Dodge Jeep Ram

When Robert L. Preston purchased his first auto dealership in 1989 he could only have dreamed about what it would grow into. Preston Chrysler Dodge Jeep Ram in New Castle is just one of 11 dealerships and 16 brands that make up the Preston Auto Group. Drivers throughout Western Pennsylvania and Eastern Ohio rely on our dealership to meet their used and new Chrysler Dodge Jeep or Ram car truck van crossover or SUV needs. If you are unfamiliar with our dealership we invite you to stop by in person and let our team introduce themselves. Drop in Monday through Saturday to experience what makes Preston Chrysler Dodge Jeep Ram special.

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