Ladd Hanford Chrysler Dodge Jeep Mazda RAM in Lebanon including address, phone, dealer reviews, directions, a map, inventory and more

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2247 Cumberland Street
Lebanon, PA 17042

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Sales: 717-954-8661

Used Cars: 717-769-1256

Hours Toggle

Sales Department

Sun Closed
Mon 8:30am – 8:00pm
Tue 8:30am – 8:00pm
Wed 8:30am – 8:00pm
Thu 8:30am – 8:00pm
Fri 8:30am – 8:00pm
Sat 8:30am – 5:00pm

Service Department

Sun Closed
Mon 8:30am – 5:00pm
Tue 8:30am – 5:00pm
Wed 8:30am – 5:00pm
Thu 8:30am – 5:00pm
Fri 8:30am – 5:00pm
Sat 8:30am – 4:00pm

Reviews of Ladd Hanford Chrysler Dodge Jeep Mazda RAM

Overall Rating:

4.9 (out of 5)

99% recommend this dealer

1083 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

Terrible sales consultant, lazy service.

Reviewed by Jake from Bloomsburg November 02, 2021

I purchased a 2020 Subaru Forester Sport last year. The "sales consultant" I dealt with acted like my best friend until the moment I left the dealership. I was promised a spare fob, since for some reason my car only had one. Months go by and I haven't gotten a new fob. So I email the consultant, zero response from him. I tried calling, nothing again. So I finally emailed the sales manager and he "handled" the situation. Of course I never got my spare fob because they were to lazy to deal with it. They told me that they, a dealership, could not obtain a spare fob. I was told to go to another dealer for one or order one online and they would reimburse me. Why would I do your job for you?!? So no, I'd never recommend this dealership. Avoid them.

  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Overall Facilities 1

Customer Service 1

Buying Process 5

Quality of Repair 1

Maximum rating = 5

1.0 (out of 5)

I purchased a 2020 Subaru Forester Sport last year. The...

Reviewed by Jl4ndi5November 02, 2021

I purchased a 2020 Subaru Forester Sport last year. The "sales consultant" I dealt with acted like my best friend until the moment I left the dealership. I was promised a spare fob, since for some reason my car only had one. Months go by and I haven't gotten a new fob. So I email the consultant, zero response from him. I tried calling, nothing again. So I finally emailed the sales manager and he "handled" the situation. Of course I never got my spare fob because they were to lazy to deal with it. They told me that they, a dealership, could not obtain a spare fob. I was told to go to another dealer for one or order one online and they would reimburse me. Why would I do your job for you?!? So no, I'd never recommend this dealership. Avoid them.

  • Does not recommend this dealer
  • Shopped for a used car

Overall Experience 1

Customer Service 1

Quality of Repair N/A

Friendliness 1

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

RAM Purchase

Reviewed by Jason from Myerstown, PAOctober 11, 2021

Stopped in to check out a used RAM and ended up purchasing it. The experience with Scott was hands down the best I've had. This is my 15th vehicle in my life and I will make sure to look them up first next time as well.

  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Overall Facilities 5

Customer Service 5

Buying Process 5

Quality of Repair 5

Maximum rating = 5

About Ladd Hanford Chrysler Dodge Jeep Mazda RAM

At Ladd Hanford we strive to help our customers find the right vehicle for their needs and lifestyle. Our sales staff is unique as they are non-commissioned. Their only job is to help you find the best possible vehicle for you and your family. We look forward to serving you!

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