David Dodge Chrysler Jeep RAM in Glen Mills including address, phone, dealer reviews, directions, a map, inventory and more

A member of the Cars.com family

1801 US-202
Glen Mills, PA 19342

Get Directions
Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00am
Tue 9:00am – 8:00am
Wed 9:00am – 8:00am
Thu 9:00am – 8:00am
Fri 9:00am – 8:00am
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 7:30am – 9:00pm
Tue 7:30am – 9:00pm
Wed 7:30am – 9:00pm
Thu 7:30am – 9:00pm
Fri 7:30am – 9:00pm
Sat 7:30am – 6:00pm

Reviews of David Dodge Chrysler Jeep RAM

Overall Rating:

4.5 (out of 5)

91% recommend this dealer

258 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

Poor Service

Reviewed by Elizabeth Holliday from WilmingtonJune 01, 2021

Our 1990 Jeep Wrangler is rarely driven. It has not yet even reached the 100,000 mile mark. It is garage kept, in great shape, and held onto more for sentimental than practical purposes. We were told many years ago that the gas tank needed to be replaced. The top was slightly collapsed causing the gas gauge to record ¾ tank when it was in fact empty. Since we don’t drive the car often that didn’t pose a problem. About two years ago, when we had a little extra cash, we decided to have it repaired. Because the car is special to us, and we wanted the work done right, we decided to take it to David’s. They replaced the tank and straps. Shortly after the car began stalling each time a right turn was made. I contacted the dealership and explained that was not happening before the work was done. They said to bring it back again so they could look into it. After several days we were told the problem was with the carburetor. I explained that the carburetor had been replaced and had no earlier issues. Since we were going to be away, we brought the car home and returned it to its place in the garage. Fast forward to last week – the car was taken to a reputable local mechanic for a second opinion. He advised that the straps were overtightened at installation causing compression of the tank, which in turn caused small ruptures and hose separation. (See photos) I called the service department and asked if anything could be done, understanding that the warranty period expired but that the car had not been driven 20 miles since they worked on it. The person I spoke with took all of the details and said they would reach out to the supplier to check the tank warranty status. I advised that tank was damaged by improper installation, not defect, so part warranty was really not applicable. The Service Manager was supposed to be in touch. When I didn’t hear from them I called back several times, but as yet have had no contact - and no answer. I suspect the $1,000 we paid for this repair is just going to be a loss. What’s worse is the additional $1,000 that we will have to come up with to have their sloppy work repaired. The ironic part of the story is that I planned on buying a new Pacifica from them. That is not going to happen. I won’t by a new a vehicle from a dealership if I can’t trust they can service it. A $1,000 loss for me equates to a $37,000 loss for them – Karma.

  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Overall Facilities N/A

Customer Service 1

Buying Process N/A

Quality of Repair 1

Maximum rating = 5

2.8 (out of 5)

2017 Jeep Grand Cherokee Ltd

Reviewed by John Giannini from West ChesterMay 21, 2021

The new Sales Manager declined to recognize a copy of an email stating that the Jeep was to have the paint touched up after purchased, which took place before the pandemic happened. Three consecutive Tuesdays or Wednesdays had rained, preventing the "lot man" from doing the work, and then the Pandemic. The Sales Manager said the Salesman had left, and when he called him that he had no recollection of the offer to repair ( amnesia set in which is common with car dealers, especially used cars).

  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Overall Facilities N/A

Customer Service 2

Buying Process 5

Quality of Repair 1

Maximum rating = 5

1.0 (out of 5)

Don’t buy or service at David

Reviewed by Michael Barney from Newtown Square, PAJune 26, 2020

Don't buy a car, truck, or jeep from this place! The service department is dishonest and think their clients are idiots! The initial issue was the back seat in my new wrangle JL was stuck and wouldn't come out. After 10 days or so in the shop I went to pick it up. Right off the bat I realized an item had been stolen out of my vehicle. I was satisfied when they said they would replace it, ok no big deal. Then I got home to realize while repairing the rear seat, they had broken the drivers seat, and to boot...the rear seat came out once was put back in and got stuck again. I was pretty upset that my vehicle had come home worse off then when I dropped it off. Finally several months later I spoke with a supervisor and he convinced my to give them another chance. I brought it in and they ordered parts...going on two weeks and the parts aren't in yet. But while there, they examined another issue I told them about. One of my daughter's friends jumped in through the back and broke two parts on my soft top roof. The service department told me it would cost me $2700 to fix because they had to order an entire new soft top. I wanted him to confirm to me he couldn't order the two parts that were broken and on two separate occasions he explained they had to get the entire top. I went home and researched the parts on the MOPAR website and found both parts and ordered them from another dealership. Both parts with shipping were under $150. I will go back to make then repair the warrantee items and then never return.

  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Overall Facilities N/A

Customer Service 1

Buying Process 1

Quality of Repair 1

Maximum rating = 5

About David Dodge Chrysler Jeep RAM

Imagine yourself driving around Glen Mills PA in a new RAM Dodge Grand Caravan Charger Jeep Cherokee Wrangler Chrysler Town & Country 300 or Dodge Dart. David Chrysler Dodge Jeep Ram is ready and waiting to make you a great deal. Our extensive selection of new cars trucks crossovers and SUVs coupled with a convenient location just outside of Springfield Wilmington and Newtown Square makes it easy to find your dream car. Visit our showroom today at 1801 Route 202 in Glen Mills PA. A member of our friendly staff will be happy to help you. With over 8 1/2 acres we stock hundreds of vehicles! We look forward to seeing you soon!

Ready to buy? Get a price quote before visiting the dealership.

  • Get multiple quotes
  • No cost, no-hassle negotiation
Back to Top