Napleton Ellwood City Chrysler Dodge Jeep RAM in Ellwood City including address, phone, dealer reviews, directions, a map, inventory and more

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1000 Lawrence Ave
Ellwood City, PA 16117

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Sales: 866-458-0488

Used Cars: 888-235-2348

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 6:00pm
Sat 9:00am – 4:00pm

Service Department

Sun Closed
Mon 8:00am – 6:00pm
Tue 8:00am – 6:00pm
Wed 8:00am – 6:00pm
Thu 8:00am – 6:00pm
Fri 8:00am – 6:00pm
Sat 8:00am – 2:00pm

Reviews of Napleton Ellwood City Chrysler Dodge Jeep RAM

Overall Rating:

4.7 (out of 5)

93% recommend this dealer

210 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Joe Zachewicz is awesome!

Reviewed by LaveryJuly 01, 2022

Joe Zachewicz is awesome! Very knowledgeable and not pushy! The entire staff were helpful and friendly! Will definitely recommend Napleton to all my friends!

  • Does recommend this dealer
  • Shopped for a new car

Overall Experience 5

Customer Service 5

Quality of Repair N/A

Friendliness 5

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Had another relaxing and pleasent time dealing with Ray,

Reviewed by McduffJune 09, 2022

Had another relaxing and pleasent time dealing with Ray, have bought off them for years.Great service, great people!

  • Does recommend this dealer
  • Shopped for a new car

Dealer Response

Hi, we are pleased to hear of your experience with us. Customer satisfaction is one of our top priorities and we're glad to know our staff, Ray was so helpful! Thank you, and have a fantastic day! Napleton's Ellwood City Chrysler Dodge Jeep Ram (724) 752-4000

Overall Experience 5

Customer Service 5

Quality of Repair N/A

Friendliness 5

Pricing N/A

Maximum rating = 5

4.0 (out of 5)

To me the dealership was on average with other

Reviewed by john.s.roby.jrJune 09, 2022

To me the dealership was on average with other dealerships that I have delt with. Could have used one or two more sales people.

  • Does recommend this dealer
  • Shopped for a used car

Dealer Response

Hello John, we appreciate you taking the time to leave us this feedback. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels! Napleton's Ellwood City Chrysler Dodge Jeep Ram (724) 752-4000

Overall Experience 4

Customer Service 4

Quality of Repair N/A

Friendliness 5

Pricing N/A

Maximum rating = 5

About Napleton Ellwood City Chrysler Dodge Jeep RAM

In 1931 Edward W. Napleton opened a small DeSoto franchise on Chicago's south side. In 2013 82 years later the Napleton family owns and operates 53 franchises in 6 states. As the fourth generation of Napletons enter the automotive industry Customer Satisfaction still tops the priority list.
The Napleton Family has recently purchased what was formally Kasing Chrysler Dodge Jeep Ram in Ellwood City. Now Napleton Ellwood City Chrysler Dodge Jeep Ram located at 1000 Lawrence Ave. in Ellwood City. Partner and General Manager Pete Grinnell commented: " I grew up in Harmony so this is like coming home for me. My brother Jay Grinnell was married to Linda Kasing and worked at the dealership for 27 years. I spent a lot of my formative years learning the car business in this very dealership and I am so proud to be a part of this partnership in a place so close to home. We are committed to making your Chrysler Dodge Jeep Ram sales and service experience a truly rewarding one. As always our primary goal is customer satisfaction."
"While the dealership may be under new ownership the sales service and parts staff from Kasing are still there to provide you with a superior service experience that will exceed your expectations says Pete." The Kasing's continue to have a hand in the business as Jerry Kasing who spent 50 years with the dealership plans to stay with Napleton. Using master and factory certified technicians your vehicle will be fixed right the first time. Additionally the parts department will be the most extensive in the area.
The dealership has changed hands from a family owned company to another family owned company. Napleton Ellwood City Chrysler Dodge Jeep Ram will continue to provide our customers with the same great service that they have always received. It takes great customer satisfaction to succeed. Without repeat customers and referrals the Napleton Family of Dealerships would not have survived 82 years. The customer comes first! That philosophy started in 1931 and continues today! Whether you visit Napleton Ellwood City Chrysler Dodge Jeep Ram for sales service parts or online at napletonellwoodcity.com your experience will be one of the industries' best!

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