Jeff D'Ambrosio Chrysler Dodge Jeep Mitsubishi RAM Volkswagen in Downingtown including address, phone, dealer reviews, directions, a map, inventory and more

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1221 E Lancaster Ave
Downingtown, PA 19335

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Sales: 484-696-4881

Used Cars: 484-696-4389

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 9:00pm
Tue 9:00am – 9:00pm
Wed 9:00am – 9:00pm
Thu 9:00am – 9:00pm
Fri 9:00pm – 9:00pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 7:30am – 7:30pm
Tue 7:30am – 7:30pm
Wed 7:30am – 7:30pm
Thu 7:30am – 7:30pm
Fri 7:30am – 7:30pm
Sat 8:00am – 3:00pm

Reviews of Jeff D'Ambrosio Chrysler Dodge Jeep Mitsubishi RAM Volkswagen

Overall Rating:

4.1 (out of 5)

76% recommend this dealer

161 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Great Experience

Reviewed by Shaina from Lancaster, PAJuly 04, 2022

I stopped in today for an appraisal with no idea if I even wanted to trade in my car. I received my appraisal and decided it may be an option to purchase something else. Justin Axe was my salesman and he was great. He made me feel at ease in an environment that typically isn’t (as a woman car shopping solo). He didn’t pressure me at all and was very easy going as I had no idea what I wanted to do or look at. Highly recommend!

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Overall Facilities 5

Customer Service 5

Buying Process 5

Quality of Repair 5

Maximum rating = 5

5.0 (out of 5)

Friendly nice and excellent service I had a great

Reviewed by Michael from Downingtown Pa June 18, 2022

I had an excellent experience here great friendly staff and I would recommend them to any of my friends or family my salesman Chase was awesome and great to work with

  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Overall Facilities 5

Customer Service 5

Buying Process 5

Quality of Repair 5

Maximum rating = 5

1.0 (out of 5)

Unsatisfactory Experience

Reviewed by A from Pennsylvania June 10, 2022

I had a horrible experience at this dealership. I had called them before coming to explain what I was looking for and my financial situation I was assured they could get me in the kind of car I needed in my price range and that they had plenty of cars available. Once I got there it took the salesman over an hour to find one car to show me I was then shown two more the last one would have worked for my situation. The salesman then told me the price would be double what he knew my price range was and then they had the nerve to offer me $500.00 for my trade in which I was offered $5000.00 else where for. There was no effort on the salesman’s end to get me in a car. I ended up walking out I got a call from Jeff a short while later telling me they can get me more for my trade and to come look at a car way to small to fit medical equipment and mobility device in. I am very disappointed with this experience I feel the dealership could have done a lot more to help get me in a car especially since I’m a returning customer there!

  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase

Overall Facilities N/A

Customer Service 1

Buying Process 1

Quality of Repair N/A

Maximum rating = 5

About Jeff D'Ambrosio Chrysler Dodge Jeep Mitsubishi RAM Volkswagen

Jeff D'Ambrosio Auto Group is a family-owned & operated full service dealership. We have been serving the Chester County Community for over 25 years and counting.

We were voted "Best of Chester County" again this past year and have a credit solution for everyone.

We look forward to earning your business and showing you why we are the #1 Dodge Chrysler Jeep Mitsubishi FIAT Volkswagen and Suzuki Dealer on the East Coast.

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