505 Cherry Heights Rd
The Dalles, OR 97058

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Sales: 541-296-2284

Hours Toggle

Sales Department

Sun Closed
Mon 8:00am – 6:00pm
Tue 8:00am – 6:00pm
Wed 8:00am – 6:00pm
Thu 8:00am – 6:00pm
Fri 8:00am – 6:00pm
Sat 8:00am – 5:00pm

Service Department

Sun Closed
Mon 7:30am – 5:00pm
Tue 7:30am – 5:00pm
Wed 7:30am – 5:00pm
Thu 7:30am – 5:00pm
Fri 7:30am – 5:00pm
Sat Closed

Reviews of C H Urness Motors Company

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

On May 23, 2025, our 2017 Dodge Ram EcoDiesel was towed

Reviewed by MhelmsJuly 02, 2025

On May 23, 2025, our 2017 Dodge Ram EcoDiesel was towed to CH Urness Dodge after it was determined a recall issue caused the truck to break down. Despite being in their care for over four weeks, we received no proactive updates and constant missed time lines. We had to chase information ourselves. The first time the truck was returned to us. The dealership attempted to charge us for fees for charging the battery. The truck was also in limp mode showing the vehicle was never test drove or quality control inspections.” This experience shows a lack of professionalism, poor communication, and disregard for the needs of the customer.

  • Does not recommend this dealer
  • Came in for service or repair

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

1.0 (out of 5)

We have had all of our vehicles serviced at the Dalles

Reviewed by jskimeJanuary 03, 2025

We have had all of our vehicles serviced at the Dalles dealership for 25 years and have never received such poor service as this past year. There is no communication from the service dept on the status of our vehicles even though we call to check in. Our truck has been in the shop more than it has been out in the past 3 months due to improper repairs having to be done again. Very disappointed in the level of service and communication at this service dept.

  • Does not recommend this dealer
  • Came in for service or repair

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Arianna Walker and the entire sales staff was great to

Reviewed by Crowero August 23, 2024

Arianna Walker and the entire sales staff was great to work with. Our buying experience was the best we were ever had. We will be back in the future.

  • Does recommend this dealer
  • Shopped for a new car

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About C H Urness Motors Company

For over 70 years CH Urness Motor Company has been the premier retailer of new and used Chrysler Dodge Ram and Jeep vehicles for The Dalles OR area. Our dedicated employees including our sales staff and expertly trained technicians are all here to make your experience fun easy and hassle-free!
Our knowledgeable finance staff will help you through the ins and outs of the car loan and lease process. We also carry an inventory of OEM auto parts so anything automotive you need is here at CH Urness Motor Company.

Ready to buy? Get a price quote before visiting the dealership.

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  • No cost, no-hassle negotiation
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