Lithia Chrysler Dodge Jeep Ram of Bend in Bend including address, phone, dealer reviews, directions, a map, inventory and more

A member of the Cars.com family

1865 NE Hwy 20
Bend, OR 97701

Get Directions
Visit Dealer Website

Sales: 541-633-4510

Used Cars: 541-633-4504

Hours Toggle

Sales Department

Sun 10:00am – 5:00pm
Mon 8:30am – 7:00pm
Tue 8:30am – 7:00pm
Wed 8:30am – 7:00pm
Thu 8:30am – 7:00pm
Fri 8:30am – 7:00pm
Sat 8:30am – 6:30pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat Closed

Reviews of Lithia Chrysler Dodge Jeep Ram of Bend

Overall Rating:

1.1 (out of 5)

0% recommend this dealer

6 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

Advertised prices are not ACTUAL prices...

Reviewed by Screwed from OKC, OKNovember 22, 2021

They advertise vehicles on here for WAY less than their actual price. Then, when you call them, they inform you that it's the website's fault (cars.com) for the price, and the truck is actually $20k more than advertised.

  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase

Dealer Response

We’d like to thank you for sharing details of your recent experience at our dealership. Above and beyond customer service is what we strive for daily with our customers. Please contact us at your earliest convenience so we can discuss your experience and learn more. We look forward to hearing from you. Regards, Lithia Chrysler Dodge Jeep Ram Team

Overall Facilities 1

Customer Service 1

Buying Process 1

Quality of Repair 1

Maximum rating = 5

1.0 (out of 5)

Nightmare Service Experience

Reviewed by Never go to Lithia again! from La Pine, OrOctober 16, 2021

Brought in Ram 3500 for mechanical issues… turbo charger replacement and transmission replacement…paid $15000! in repairs. The “extended coverage agreement” was B.S. (Covered Nothing!) Oh! and the cost was over $400 more at pickup than “approved estimate 3 days prior. Customer service is horrible! Left multiple messages with service center that went unanswered. Had to physically show up to service center for answers. Had truck on-site for 2+ months! Again… did I mention how aggravating and unhelpful the service techs were( I won’t mention names!). I hope and pray that I will NEVER need the services of Lithia Dodge in Bend again! There are good Dodge mechanics that will provide you better service and overall experience that are NOT associated with this company!

  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Dealer Response

We appreciate learning about your recent service with us. We strive for a positive experience, and it appears you did not receive that from us. We would appreciate the opportunity to discuss your time spent with us. Please contact us at your earliest convenience so we can work together at resolving this. Regards, Lithia Chrysler Dodge Jeep Ram Team

Overall Facilities N/A

Customer Service 1

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

1.0 (out of 5)

Attacked by the service mechanic while waiting out

Reviewed by Mark Johnson from La Pine,Or.September 09, 2021

Mark Johnson with his roommate friend we were treated horribly and attacked by one of the service mechanic a woman mechanic yelling at me Larry and I don't even smoke cigarettes at all then she started yelling at Mark for smoking close to the building when he was in a designated smoking area we were yelled at by her two times and then the service manager down there how rude and horrible to treat a paying customer ,we never come back to this place you don't attack customers like that yelling at them at the back of a garage door especially being that Mark was in a designated smoking area and I Larry don't even smoke and that bossy mechanic woman yelled at me when I wasn't even smoking ,two times that mechanic lady yelled at him the Front desk lady Makayla was AWESOME though

  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Dealer Response

We acknowledge your review and are currently looking into the events you’ve detailed.

Overall Facilities 1

Customer Service 1

Buying Process 1

Quality of Repair 1

Maximum rating = 5

About Lithia Chrysler Dodge Jeep Ram of Bend

Certified OEM repair shop for Chrysler Dodge Jeep and RAM trucks. Appointed dealer to handle all warranty work for Chrysler Dodge Jeep and RAM trucks. We also service all makes and models. There is a quick lane express for your oil change needs.

Ready to buy? Get a price quote before visiting the dealership.

  • Get multiple quotes
  • No cost, no-hassle negotiation
Back to Top