Liberty Dodge Chrysler Jeep RAM in Pataskala including address, phone, dealer reviews, directions, a map, inventory and more

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12895 Worthington Rd Sw
Pataskala, OH 43062

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Sales: 740-964-3900

Used Cars: 740-964-3900

Reviews of Liberty Dodge Chrysler Jeep RAM

Overall Rating:

2.7 (out of 5)

39% recommend this dealer

13 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

Complete waste of time

Reviewed by Ryan from ColumbusMarch 16, 2021

Absolutely terrible. Drove 45 min to an hour away and was scheduled to look at a 2018 Ram 1500, that was Black, With side step and bed liner . Got there and began looking around. I located the truck I was scheduled to view and confirmed the correct VIN number. The truck was very dirty, hadent even been cleaned. It did not have the side step or bed liner as advertised. I was approached by a guy who got into contact with the person I was supposed to be meeting with. After speaking with him he said that “they havent gotten a chance to clean it out” Which youd think if you had someone scheduled for 2 days to visit youd at least it it out. Am I right? When confronted about the bed liner and side step he stated that “they probably just threw a generic description on it” Which is absolutely terrible, and misleading. It had almost NONE of the features listed on the website. The best I was offered was that he could “keep and eye out for what I want”. Didnt even bother to once apologize for the misleading website post. My entire experience was a complete waste. I strongly do not recommend.

  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase

Dealer Response

Thank you very much for taking the time to review our business. Your input and the feedback from all of our customers are vitally important to us and we always want our customer expectations to be met. If you would reach out to us directly at (740) 964-3900, we would like to learn more about the situation so we can investigate further. In the meantime, we have notified the manager to avoid this happening in the future. Thank you.

Overall Facilities N/A

Customer Service 1

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

1.0 (out of 5)

Stole and ran credit

Reviewed by DDDB from Columbus, OhioNovember 18, 2020

Asked Chet to look at an credit application Chrysler gave me. Instead, he ran my credit that he took off the application with multiple agencies, without my permission. I didn't give any authorization to have it ran, yet he did.

  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase

Overall Facilities N/A

Customer Service 1

Buying Process 1

Quality of Repair 1

Maximum rating = 5

1.0 (out of 5)

They rather laugh at memes.

Reviewed by Nicole Wiedig from ColumbusAugust 04, 2020

WORST SERVICE EVER!!! LAZY, RUDE SERVICE DEPARTMENT DIPxxxxS, RATHER LAUGH AND GIGGLE AT EACH OTHER'S PHONE PICS THAN HELP A CUSTOMER ! ANSWERS LIKE " WE'LL GET TO IT WHEN WE GET TO IT ARE NOT ACCEPTABLE! SERVICE DEPARTMENT ARE LIERS AS MISINFORMATION GIVEN OUT WITH WHEELBARROWS FULL OF xxxxxxxx!!! I HOPE YOUR xxxxHOLE GETS CLOSED DOWN.... ON TO SOCIAL MEDIA NEXT!!

  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Overall Facilities N/A

Customer Service 1

Buying Process N/A

Quality of Repair 1

Maximum rating = 5

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