226 Milan Ave
Norwalk, OH 44857

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Sales: 419-465-8104

Used Cars: 419-465-8108

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 6:00pm
Wed 9:00am – 6:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 6:00pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 7:30am – 6:00pm
Tue 7:30am – 6:00pm
Wed 7:30am – 6:00pm
Thu 7:30am – 6:00pm
Fri 7:30am – 6:00pm
Sat 8:00am – 3:00pm

Reviews of Ken Ganley Chrysler Dodge Jeep Ram Hyundai Norwalk

Overall Rating:

4.8 (out of 5)

97% recommend this dealer

739 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Had a good experience everyone was very friendly and

Reviewed by Denise Keith from Bellevue ,OhioDecember 19, 2025

Had a good experience everyone was very friendly and pleasant I would definitely go back and recommend them to friends and family thank you I feel you should not put a limit on how many words people must use

  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase

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Maximum rating = 5

1.0 (out of 5)

Twice now this dealerships service department has put my

Reviewed by Aaron Parker from Norwalk, OhioDecember 19, 2025

Twice now this dealerships service department has put my family in danger through negligent work. Loose lugnuts and over inflated tires on 2 separate occasions within a year. Started 2 cases with Hyundai

  • Does not recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Dealer Response

Hi Aaron, thank you for your feedback. We are sorry that your experience at Ken Ganley Chrysler Dodge Jeep Ram Norwalk did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues. Thank you again for your feedback. It helps us to get even better.

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

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Maximum rating = 5

3.0 (out of 5)

Lot of up selling felt pressure to buy items don?

Reviewed by Garry Mason from Ashland, OhioDecember 19, 2025

Lot of up selling felt pressure to buy items don?t need. Also got a estimate on a minor repair and they wanted over 1600.00 plus parts to reconnect a plastic connector.

  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Dealer Response

Hi Garry, thank you for your feedback. We are sorry that your experience at Ken Ganley Chrysler Dodge Jeep Ram Norwalk did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues. Thank you again for your feedback. It helps us to get even better.

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

About Ken Ganley Chrysler Dodge Jeep Ram Hyundai Norwalk

Ken Ganley Chrysler Dodge Ram Jeep Hyundai - Norwalk, OH Located in the heart of Norwalk, Ohio, this dealership is part of the Ken Ganley Automotive Group, which is known for its commitment to quality and customer satisfaction. Whether you're in the market for a new Chrysler, Dodge, Ram, Jeep, or Hyundai, or looking for a reliable used vehicle, the dealership offers an impressive inventory with a variety of models to meet diverse customer needs.

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  • No cost, no-hassle negotiation
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