Dodge, GMC and Jeep
New Car Dealership in Medina, OH
Overall Rating
3/5
Read dealer reviews
At Medina Auto Mall, we've always tried to do things a lot differently -- and a lot better -- than traditional car dealerships. We know that a car is one of the biggest investments you'll ever make, and we realize how important getting the right vehicle at the right price is to you. We also understand your concern about maintaining your vehicle once you drive it off the lot.
For these reasons we are committed to making your experience as stress-free and guess-free as possible. This is not an idle promise. As you view our web site you will see our commitment to technology and how we've created a way to buy a car and keep it in top condition.
Medina Automall also has a service department if you need ongoing support with your new Dodge or GMC, Medina Automall has Dodge-trained mechanics and uses the highest quality parts. If you are in Medina, Medina Automall should be your dealership!
Medina Automall Reviews
Overall Rating
3/5
35 out of 71 people recommended this dealer
Overall Facilities:
2.9/5
No Respect
Reviewed by Tim and Patti Miller
in Medina , Ohio
February 03, 2021
I have bought several cars at this dealership and sadly I will never buy another one there. I went in on January 28, 2021 after a few attempts to communicate via the internet, first off I was told by the folks who monitor the web site that a sales person would be in contact with me shortly, that never happened.
So I set up an appointment to meet with Eddie, when I arrived on time for my appointment we was informed that Eddie had gone home for the day. we were handed off to Jeff who basically in our opinion seamed out of sorts that he had to help us. we were not treated with respect and Jeff seamed to be in a bigger hurry to move on to something else instead of dealing with us. When the dealership offered $5000 for our trade that they never even looked at , well that was enough for us. So good bye to Medina Auto Mall and hello to my New Number 1 Dealership in Avon, Like Night and Day in Professionalism. Good Luck Medina on Holding on to Your so Called #1 rating.
great great service ! would definitely recommend
Reviewed by Aliceia
in Cleveland
January 21, 2021
Great dealership ! Always fixed what wrong with my car they had my car in the shop for a lil while but they didn’t leave me careless they gave me a loaner vehicle . Which I greatly appreciated ! I love them lol !!
Excellent, friendly service
Reviewed by Michelle
in North Olmsted, Oh
July 09, 2017
I purchased my Dodge grand Caravan five years ago. I had wonderful, friendly service & sounds like they were very patient with us through the whole process. I have begun my search for a new family vehicle, and have had some correspondence with customer service agents that has been friendly and helpful.As I am still searching, I don't feel any pressure or rush, as the agents have been helpful patient and kind. Send me information that they think I would like & don't overdo it. I appreciate it & plan to buy from Medina auto mall again.