Medina Auto Mall in Medina including address, phone, dealer reviews, directions, a map, inventory and more

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3205 Medina Rd
Medina, OH 44256

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Sales: 330-441-4453

Used Cars: 330-591-4401

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 9:00pm
Tue 9:00am – 6:00pm
Wed 9:00am – 6:00pm
Thu 9:00am – 9:00pm
Fri 9:00am – 6:00pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 7:00am – 7:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat 8:00am – 12:00pm

Reviews of Medina Auto Mall

Overall Rating:

2.9 (out of 5)

45% recommend this dealer

133 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

3.0 (out of 5)

Heard inappropriate conversations. Salesman conveyed the...

Reviewed by Mjones43793October 09, 2021

Heard inappropriate conversations. Salesman conveyed the attitude that he didn't care if he sold a vehicle or not.

  • Does not recommend this dealer
  • Shopped for a new car

Dealer Response

Marsha, I'm sorry we did not achieve a 5 star review. I also apologize for your visit. I welcome a chance to speak with you directly about this. Can you please reach out to Peter Saa at (330)723-3291 for an oppurtunity to assist.

Overall Experience 3

Customer Service 3

Quality of Repair N/A

Friendliness 3

Pricing N/A

Maximum rating = 5

1.0 (out of 5)

Worst dealership ever

Reviewed by Morgan from Macedonia September 02, 2021

This is my 4th platform writing a bad review on, because this is how strongly I feel about this dealership. Every employee we encountered had a poor attitude, was extremely unhelpful, and treated you as if they are doing you a favor by talking to you. They are liars, and scammers. Go anywhere else, and read other reviews too before going through xxxx working with shady slimy people.

  • Does not recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Dealer Response

Morgan, we are sorry to hear about your experience! We'd like to speak to you more about exactly what happened. Please reach out to Peter Saa (330)723-3291 for an oppurtunity to assist.

Overall Facilities 1

Customer Service 1

Buying Process 1

Quality of Repair 1

Maximum rating = 5

1.0 (out of 5)

The WORST dealership. Ever. The guys are jerks, they...

Reviewed by Morgan.elliott19September 02, 2021

The WORST dealership. Ever. The guys are jerks, they somehow messed up and didn’t pay the car off after traded in. They don’t answer the phone. And when they do they are useless. I wouldn’t go there if they were giving cars out for free because this place is truly a disgrace

  • Does not recommend this dealer
  • Shopped for a new car

Dealer Response

Morgan, we are sorry to hear about your experience. We are #1 in the State and this does not reflect how we got there. Please reach out to Peter Saa (330)723-3291 for an oppurtunity to assist.

Overall Experience 1

Customer Service 1

Quality of Repair N/A

Friendliness 1

Pricing N/A

Maximum rating = 5

About Medina Auto Mall

At Medina Auto Mall we've always tried to do things a lot differently -- and a lot better -- than traditional car dealerships. We know that a car is one of the biggest investments you'll ever make and we realize how important getting the right vehicle at the right price is to you. We also understand your concern about maintaining your vehicle once you drive it off the lot.

For these reasons we are committed to making your experience as stress-free and guess-free as possible. This is not an idle promise. As you view our web site you will see our commitment to technology and how we've created a way to buy a car and keep it in top condition.

Ready to buy? Get a price quote before visiting the dealership.

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