Daystar Chrysler Dodge Jeep RAM in Malvern including address, phone, dealer reviews, directions, a map, inventory and more

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206 S Carrollton St
Malvern, OH 44644

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Sales: 330-476-2691

Used Cars: 330-476-2988

Hours Toggle

Sales Department

Sun Closed
Mon 10:00am – 7:00pm
Tue 10:00am – 7:00pm
Wed 10:00am – 7:00pm
Thu 10:00am – 7:00pm
Fri 10:00am – 7:00pm
Sat 9:00am – 4:00pm

Service Department

Sun Closed
Mon 7:30am – 7:00pm
Tue 7:30am – 5:00pm
Wed 7:30am – 5:00pm
Thu 7:30am – 5:00pm
Fri 7:30am – 5:00pm
Sat Closed

Reviews of Daystar Chrysler Dodge Jeep RAM

Overall Rating:

4.8 (out of 5)

95% recommend this dealer

39 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Amazing!

Reviewed by Rm from TorontoMarch 26, 2021

The customer service is amazing! They really try to make it simple and easy! Very clean professional and inviting! The drive is well worth it. If you are thinking of buying definitely suggest giving them a visit!

  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Dealer Response

Thank you so much for this 5 star review! Making the deal simple and easy for our customers is very important to us. It was a pleasure doing business with you, and we hope to see you again in the future!

Overall Facilities N/A

Customer Service 5

Buying Process 5

Quality of Repair N/A

Maximum rating = 5

5.0 (out of 5)

Awesome experience

Reviewed by No dryrotting vehicles sitting on lot from Kent, OhNovember 29, 2020

Quick and clean transaction. Manager Dan M. worked with me from start to finish. He found exactly what I was looking for in a new Jeep and worked thru the numbers meeting my strict budget. Took the drive from Kent Ohio to Malvern. The dealership was clean and everyone kept social distancing while wearing masks during our visit. I never once felt uneasy due to the pandemic. John B. took me, and my ride to the dealership, on a test drive explaining the car options in detail ensuring a safe test and drive home. The financing was probably the quickest (and least stressful) process in all my years buying a vehicle without strong-arming pressure tactics. While I was in with financing, John B. showed and started/reved an awesome Charger to keep them entertained while waiting. A great group of people who I felt a quick connection with. Real Down home folks who care what their potential and current customers need. I highly recommend doing business with them even tho they are off the beaten path but that shouldn't deter doing business with them. Tell them what you need and looking for and they will deliver. They did not play those irritating games other dealerships think they are being cute with while wasting your time. Straight forward honest dealings. (I've bought 7 cars in my life)

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Dealer Response

Thank you so much for the review! It was a pleasure doing business with you. We hope to see you again in the future! Hope you're enjoying that new Jeep!

Overall Facilities N/A

Customer Service 5

Buying Process 5

Quality of Repair N/A

Maximum rating = 5

1.5 (out of 5)

posted vehicle not available, but is still listed

Reviewed by jgibson from Naples NYJuly 21, 2020

At the very least, they made contact and said they sold the vehicle, a week later the same vehicle is still posted.

  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase

Dealer Response

This vehicle was in fact sold when we contacted you. The person who bought it lived in Maryland, and it took them over a week to come to Ohio to get the truck. Therefore, the vehicle remained in our system until it was actually delivered to the customer. We are unable to take the vehicle out until it has left our lot. Sorry for any confusion!

Overall Facilities N/A

Customer Service 2

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

About Daystar Chrysler Dodge Jeep RAM

Here at Daystar Chrysler Dodge Jeep Ram we truly care about the customer's needs and treat you like family. Our goal is to provide a transparent no hassle no pressure car buying experience. We strive for excellence in all we do!

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