Tom Ahl Family of Dealerships in Lima including address, phone, dealer reviews, directions, a map, inventory and more

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617 King Ave
Lima, OH 45805

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Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 6:00pm
Wed 9:00am – 6:00pm
Thu 9:00am – 6:00pm
Fri 9:00am – 6:00pm
Sat 9:00am – 3:00pm

Service Department

Sun Closed
Mon 8:00am – 6:00pm
Tue 8:00am – 6:00pm
Wed 8:00am – 6:00pm
Thu 8:00am – 6:00pm
Fri 8:00am – 6:00pm
Sat 8:00am – 3:00pm

Reviews of Tom Ahl Family of Dealerships

Overall Rating:

4.9 (out of 5)

99% recommend this dealer

10542 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

Horrible

Reviewed by Nic from Lima ohioMay 13, 2022

Told my car was ready went over to pick it up and waited 3hours for it. Service and body shop are trash. Would not recommend at all. Found out after purchased car there was major work done that was I not made aware of

  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Dealer Response

We are so sorry about that, Nic. Our General Manager, Vince Downing, has been made aware of this and would like to speak with you if you can call him at 419-230-8705.

Overall Facilities 4

Customer Service 1

Buying Process 3

Quality of Repair 1

Maximum rating = 5

4.0 (out of 5)

Oil change.

Reviewed by Tori from OhioJanuary 13, 2022

Bought my 2021 Elantra almost a year ago. Went for my second oil change and made the appointment online. Was pretty quick, but the first oil change I didn't have to pay anything because I was told free oil changes for life. But this time I paid almost $70. The guys in there weren't the best to deal with. I stood around for 5 minutes when I dropped off and picked up before someone even said anything. Love the dealership, but will probably do my oil changes elsewhere.

  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Dealer Response

We are so sorry about this, Tori. We do not offer free oil changes for life unless it is something the manufacturer may do on a lease. Also, our apologies about the greetings. We appreciate you leaving this review so we can refocus and do better. To clear anything up, our General Manager Vince Downing will be reaching out to you. You're more than welcome to give him a call and discuss anything as well at 419-230-8705. Thanks again, Tori, and we hope we can better assist you in the future.

Overall Facilities 4

Customer Service 3

Buying Process 5

Quality of Repair 4

Maximum rating = 5

4.0 (out of 5)

Oil change

Reviewed by Retired teacher from Ottawa ohioNovember 17, 2021

Oil change. I bought my Hyundai here so that's where I go for maintenance. Good price and thorough careful work. Took 2 hours and 15 minutes though. Guess they are shorthanded

  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Dealer Response

Thank you for your feedback about your service visit. You could always call ahead of time to see how many vehicles are in line for an oil change and that would save some time :)

Overall Facilities 4

Customer Service 5

Buying Process 5

Quality of Repair 5

Maximum rating = 5

About Tom Ahl Family of Dealerships

Here at Tom Ahl we have been in business since 1962. We are proud to say that we are celebrating 57 years of business! Tom Ahl has Chrysler Dodge Buick GMC Jeep Ram Fiat & Hyundai franchises in Lima Ohio. We also have a store that specializes in vehicles all under $10K.

At Tom Ahl's we are passionate about providing a better vehicle for less! Our mission statement says what we are all about - "The friendship of our customers is our #1 goal!" We'd sure love to earn your business & become friends in the process.

With over 900 vehicles in stock we have a wide variety of vehicles for you to choose from.

Visit us at www.tomahl.com

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