Falls Motor City in Cuyahoga Falls including address, phone, dealer reviews, directions, a map, inventory and more

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4100 State Rd
Cuyahoga Falls, OH 44223

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Sales: 877-885-1607

Used Cars: 888-709-0806

Hours Toggle

Sales Department

Sun 12:00pm – 5:00pm
Mon 9:00am – 9:00pm
Tue 9:00am – 6:00pm
Wed 9:00am – 6:00pm
Thu 9:00am – 9:00pm
Fri 9:00am – 6:00pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 7:30am – 7:30pm
Tue 7:30am – 6:00pm
Wed 7:30am – 6:00pm
Thu 7:30am – 7:30pm
Fri 7:30am – 6:00pm
Sat 8:00am – 3:00pm

Reviews of Falls Motor City

Overall Rating:

4.7 (out of 5)

93% recommend this dealer

863 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Andy Howard Best salesman I ever met. I’ll be buying...

Reviewed by MarcinMOctober 24, 2021

Andy Howard Best salesman I ever met. I’ll be buying next truck with him again!!!!!!!!

  • Does recommend this dealer
  • Shopped for a new car

Dealer Response

Thank you so much for your kind words! We really appreciate you taking the time out to share your experience with us here at Falls Motor City. We count ourselves lucky for customers like you, and we look forward to working with you again in the future!

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

I've been looking for a new Pacifica with very specific...

Reviewed by Paul AllenOctober 19, 2021

I've been looking for a new Pacifica with very specific specs (silver, gray seats, awd, sunroof, nav) for several months- searching on the Chrysler corporate site, looking all over the east side of the country. A week ago I found one in at another dealer in Indiana, made a deal, paid a deposit, drove 3 hours and showed up at our agreed time to pick up the car, and was instead told that dealer had somehow "accidentally" sold it to someone else! I was not a happy camper. Two days later I found that Falls Motor City had an incoming Pacifica Limited in the right spec. I messaged the dealer via their website, a few minutes later Scott Mancabelli called, and in a few minutes, we had a deal. I paid a deposit with a credit card, then the next day drove from Cincinnati to Cleveland and picked up my new Pacifica. Kudos to Scott Mancabelli and Falls Motor City, their professionalism made this one of the most pleasant transactions in my 50 years of buying cars.

  • Does recommend this dealer
  • Shopped for a new car

Dealer Response

Everyone here loves to hear from customers like you! Thanks for giving Falls Motor City a chance, and for leaving such wonderful feedback! We hope you enjoy your Chrysler Pacifica!

Overall Experience 5

Customer Service 5

Quality of Repair N/A

Friendliness 5

Pricing N/A

Maximum rating = 5

1.0 (out of 5)

Tried to get me into a 8.2 % interest rate even though I...

Reviewed by Jteas2314September 07, 2021

Tried to get me into a 8.2 % interest rate even though I qualified for the 0 % interest rate. Just to get an extra chunk in commission

  • Does not recommend this dealer
  • Shopped for a new car

Dealer Response

I am very sorry to hear this and apologize for any issues you have had. Can you please contact me directly so that we can discuss your concerns?

Overall Experience 1

Customer Service 5

Quality of Repair N/A

Friendliness 5

Pricing N/A

Maximum rating = 5

About Falls Motor City

Falls Motor City proudly offers Chrysler Jeep Dodge and Ram products as well as a wide range of quality pre-owned and certified pre-owned vehicles. Our service center and it's staff are consistently rated as one of the best in the area.
Falls Motor City services Cuyahoga Falls and the surrounding communities including Akron Canton Barberton Medina Tallmadge Stow and Hudson OH.

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