Northgate Chrysler Dodge Jeep RAM in Cincinnati including address, phone, dealer reviews, directions, a map, inventory and more

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8536 Colerain Ave
Cincinnati, OH 45251

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Sales: 513-245-4470

Used Cars: 513-245-4492

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 7:00pm
Tue 9:00am – 7:00pm
Wed 9:00am – 7:00pm
Thu 9:00am – 7:00pm
Fri 9:00am – 6:00pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 7:30am – 5:30pm
Tue 7:30am – 5:30pm
Wed 7:30am – 5:30pm
Thu 7:30am – 5:30pm
Fri 7:30am – 5:30pm
Sat Closed

Reviews of Northgate Chrysler Dodge Jeep RAM

Overall Rating:

4.5 (out of 5)

89% recommend this dealer

362 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

This dealership worked hard to get my business. I was...

Reviewed by Dkent65October 31, 2021

This dealership worked hard to get my business. I was direct and upfront and they just figured out how to make the deal happen. John was great to work with. Damien for online business development started things on a high note. And the finance guy worked hard to find the best loan rate possible. The deal was amazing and other dealers said nobody can do that but they did. I will be back when I need another vehicle. Well done Northgate!!!

  • Does recommend this dealer
  • Shopped for a new car

Dealer Response

Hi there, Thank you for your positive review. We are thrilled you had a professional, helpful and quality experience with our Sales Team. We are looking forward to welcoming you again for any of your future automotive needs. Thank you for choosing Northgate Chrysler Dodge Jeep Ram.

Overall Experience 5

Customer Service 5

Quality of Repair N/A

Friendliness 5

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Excellent customer service. Herman Suyemoto was...

Reviewed by Brian September 13, 2021

Excellent customer service. Herman Suyemoto was Fantastic. 5 Stars very friendly and down to earth.

  • Does recommend this dealer
  • Shopped for a used car

Dealer Response

That's great to see, Brian! We are so pleased to learn that your visit to Northgate Chrysler Dodge Jeep Ram exceeded your expectations. Your kind words are truly appreciated; we hope to work with you again in the future.

Overall Experience 5

Customer Service 5

Quality of Repair N/A

Friendliness 5

Pricing N/A

Maximum rating = 5

1.5 (out of 5)

Do not waste your time going there. We took our new(to...

Reviewed by dada3xJuly 20, 2021

Do not waste your time going there. We took our new(to us) 2019 jeep cherokee in for a blurry back up camera. They advised that they would repair it and to drop it off that following Monday. The camera was replaced as promised. One month later we received a bill for $100(some deductible). At the time service was rendered, there was no mention of the $100 fee. When I called to get clarity on the billing process, the service advisor was supremely rude and attempted to belittle me with silly questions. I stated that I think the "normal" thing to have done would be make your customer aware of any charges up front... not one month later. Then to top it off She quipped that they would refuse to service the vehicle in the future. I was like you're damned right. I will go elsewhere.

  • Does not recommend this dealer
  • Came in for service or repair

Dealer Response

Hello, Please know that your feedback is very important to us. I would appreciate the opportunity to speak with you and address your comments regarding the charges for your recent service. Would you please reach out at your earliest convenience? Thank you for your time. Andy Pannier Service Manager 5133853900

Overall Experience 1

Customer Service 3

Quality of Repair N/A

Friendliness 1

Pricing N/A

Maximum rating = 5

About Northgate Chrysler Dodge Jeep RAM

Cincinnati customers choose Northgate Chrysler Dodge Jeep because we are committed to leaving you 100% satisfied with your purchase. With everyday low prices and a huge selection of new and used Dodge Jeep Ram and Chrysler cars you will save time and money by visiting Northgate first. We feature all of the most popular models including the all new Wrangler Unlimited Liberty Grand Caravan Charger RAM 1500 Ram 2500 Pacifica and 300 in Cincinnati.

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