Herrnstein Chrysler Dodge Jeep Ram Kia in Chillicothe including address, phone, dealer reviews, directions, a map, inventory and more

A member of the Cars.com family

133 Marietta Rd
Chillicothe, OH 45601

Get Directions

Sales: 740-835-4935

Used Cars: 740-443-4375

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 8:00pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 8:00am – 6:30pm
Tue 8:00am – 6:30pm
Wed 8:00am – 6:30pm
Thu 8:00am – 6:30pm
Fri 8:00am – 5:00pm
Sat 8:00am – 3:00pm

Reviews of Herrnstein Chrysler Dodge Jeep Ram Kia

Overall Rating:

4.5 (out of 5)

87% recommend this dealer

134 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

Good experience

Reviewed by Gabriel bellamy from Waverly Ohio May 25, 2022

I had a great experience with herrnsteins, everyone is so helpful and nice. Barb was amazing, she helped me get a car that was affordable for me.

  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Overall Facilities 4

Customer Service 4

Buying Process 4

Quality of Repair 4

Maximum rating = 5

5.0 (out of 5)

I will definitely be coming back to Herrnstein!!

Reviewed by Adrianna from Chillicothe, OhioMay 25, 2022

Barb from Herrnstein Hyundai was the absolute best! She was so patient with me! She did everything she could to make sure I left in the car I wanted! I will be back!!

  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Overall Facilities 5

Customer Service 5

Buying Process 5

Quality of Repair 5

Maximum rating = 5

1.0 (out of 5)

Poor title department lack of buyer appreciation

Reviewed by Cassey steinbrook from Chillicothe, Ohio January 16, 2022

I bought my car December 3rd and still haven't been able to transfer the tags because Herrnstein has yet to send documentation to the bank so they can send me what I need to transfer the tags and I had to throw a hellacious fit to get a temp tag yesterday(which was day 42 since I bought the car) since you only have 30 days to drive on your old tags with proof of purchase before you transfer them, this is the STATE LAW IN OHIO. I had called twice prior to this and fed a line of excuses. When I call they are dismissive or just say it will be tomorrow. Has anyone else dealt with this? HOW CAN I CONTACT BILL HERRNSTEIN?! I'd love to let him know the dealership is trying to force people to drive on fictitious tags! What's the point in spending tens of thousands of dollars on a luxury vehicle or any vehicle for that matter if you can't drive it because the people of charge of titles are negligent. Don't even get me started on the fact that the car had 17 miles to empty when they sent me off the lot AND they never put tags on it before I left they had me drive to my salon with ZERO tags yes they TOLD ME TO DRIVE THE CAR I JUST BOUGHT OFF THEIR LOT ALL GHE WAY TO MY SALON WITH NO TAGS, no temp tag, no dealer tag, no tag from my old car LITTERALLY NO TAGS AT ALL and then sent an employee to my salon to put my old tags on my new car They really worked with me, my sales man was AMAZING, my car is beautiful, I have a great interest rate, a low down payment and amazing monthly payment for the type of vehicle I drive but 10/10 would NOT recommend Herrnstein simply because their title department gives ZERO xxxxs and expects you to just drive on fictitious tags well over 30 days past the date of purchase!

  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Overall Facilities 3

Customer Service 1

Buying Process 5

Quality of Repair 1

Maximum rating = 5

About Herrnstein Chrysler Dodge Jeep Ram Kia

Welcome to Herrnstein Chrysler Dodge Jeep Kia OH - Chrysler Dodge Jeep Kia. Our large inventory and wide selection of models along with competitive pricing allow us to make you a great deal on the Chrysler Dodge Jeep Kia of your choice. At Herrnstein Chrysler Dodge Jeep Kia our goal is to assist you in making a confident decision. Our friendly professional staff members are here to answer your questions and listen to your needs. Whether you're shopping for a new or pre-owned vehicle we're here to help with your search.

Ready to buy? Get a price quote before visiting the dealership.

  • Get multiple quotes
  • No cost, no-hassle negotiation
Back to Top