Victory Chrysler Dodge Jeep RAM in Shallotte including address, phone, dealer reviews, directions, a map, inventory and more

A member of the Cars.com family

45 Naber Dr
Shallotte, NC 28470

Get Directions
Visit Dealer Website

Sales: 910-356-9867

Used Cars: 910-356-9867

Hours Toggle

Sales Department

Sun Closed
Mon 8:45am – 8:00pm
Tue 8:45am – 8:00pm
Wed 8:45am – 8:00pm
Thu 8:45am – 8:00pm
Fri 8:45am – 8:00pm
Sat 8:45am – 7:00pm

Service Department

Sun Closed
Mon 8:30am – 7:00pm
Tue 8:30am – 7:00pm
Wed 8:30am – 7:00pm
Thu 8:30am – 7:00pm
Fri 8:30am – 7:00pm
Sat 8:30am – 6:00pm

Reviews of Victory Chrysler Dodge Jeep RAM

Overall Rating:

4.5 (out of 5)

89% recommend this dealer

36 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

Robin H

Reviewed by Robin Hill from Tabor CityMay 07, 2020

Do not buy from these crooks! They refuse warranty work! After the car buying experience is over and you have to deal with their service department...oh my! They mistreat women, don't acknowledge you and act like you are annoying them. They will not report issues or problems going on with your vehicle to corporate. They refuse to do warranty work! My husband and I purchased a new 2017 Chrysler Pacifica $38,000. And started have problems with it at 7000 miles. They never fixed the problems but said they did. We are a family of six and bought this vehicle in hopes to take safe trips in it...but we have never been able to because it is unsafe. The van is covered in rust due to a defect from the factory and the steering tension is off causing an awful clicking sound and steering wheel sticks when turning sharp right and left. It was stalling and slamming into gears. They did replace the throttle body which now causes the gas pedal to suck to the floor board causing the the motor to rev past 6 rpms. All scary! Dwight Suggs, the service mgr., refused to fix all these problems. He does not return calls, emails, or texts...even though his business card has all these means to reach him...all useless. Twice I have made appointments to fix these issues and he has told me that I didn't have an appointment. I had to call the Chrysler Corp to let them handle it. They made an appointment for me...and when I showed up. Dwight tells me that I was crazy and that the Corp office did not schedule an appointment. Run from this dealership! Don't give them your business! They will stick you with a lemon and refuse to fix the problems. Go to a smaller dealer where they value their customer and stand behind the product. What a horrific experience dealing with these unGodly people. The GM Reza doesn't reinforce customer service...he is dishonest too! STEER CLEAR of Victory Dodge!

  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Overall Facilities N/A

Customer Service 1

Buying Process 1

Quality of Repair 1

Maximum rating = 5

5.0 (out of 5)

Well done

Reviewed by Archangel from Southport, NCJanuary 18, 2020

This was my first time using Victory for a car purchase as I am fairly new to the state and they were the closest Jeep dealership. I came from an area ((North Jersey ) where buying a car is a battle and if you are not ready for it, you will certainly be taken advantage. To the point, the sales staff and management were more than courteous and knowledgeable and made the process simple. I received a good price for my trade in vehicle, and a fair price for the new car. Overall, the way buying a car should be handled. I hope they live up to their promises of continued service. That will keep me as a customer when i am ready for my next vehicle.

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Overall Facilities N/A

Customer Service N/A

Buying Process 5

Quality of Repair N/A

Maximum rating = 5

5.0 (out of 5)

Susan

Reviewed by Susan Humble from Oak IslandJanuary 17, 2020

Shopped for and bought a Jeep Gladiator. This was by far the best purchase experience I have ever had. They treat you like a family member.

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Overall Facilities N/A

Customer Service 5

Buying Process 5

Quality of Repair N/A

Maximum rating = 5

About Victory Chrysler Dodge Jeep RAM

We know you have plenty of options when it comes to buying a car in the Shallotte area, but when you’re looking for a Chrysler, Dodge, Jeep, Ram dealership with a proven track record of delivering quality Chrysler, Dodge, Jeep, Ram vehicles and dependable, friendly service to all of its customers, rely on Victory Chrysler Dodge Jeep Ram. At our dealership, we put community before everything else, and we’ve followed through on that commitment by building a dealership culture that is friendly, approachable, and ready to give back to the people we serve in communities like Myrtle Beach, SC, Conway, SC, Wilmington, Brunswick & County Leland.

Ready to buy? Get a price quote before visiting the dealership.

  • Get multiple quotes
  • No cost, no-hassle negotiation
Back to Top