Doug Henry Chrysler Dodge Jeep Ram in Kinston including address, phone, dealer reviews, directions, a map, inventory and more

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4051 W Vernon Ave
Kinston, NC 28504

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Hours Toggle

Sales Department

Sun Closed
Mon 8:30am – 8:00pm
Tue 8:30am – 8:00pm
Wed 8:30am – 8:00pm
Thu 8:30am – 8:00pm
Fri 8:30am – 8:00pm
Sat 9:00am – 5:00pm

Service Department

Sun Closed
Mon 7:30am – 5:30pm
Tue 7:30am – 5:30pm
Wed 7:30am – 5:30pm
Thu 7:30am – 5:30pm
Fri 7:30am – 5:30pm
Sat Closed

Reviews of Doug Henry Chrysler Dodge Jeep Ram

Overall Rating:

4.7 (out of 5)

95% recommend this dealer

73 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

False Advertising

Reviewed by Roy Harrell from Goldsboro, NCSeptember 19, 2020

Drove 45 minutes from my work to get to the dealership only to be told by the salesperson that what's online isn't actually what they're selling the truck for. I had the printed sheets from the online sales add and she told me that those promotions were "all" of the possible discounts.....but that no one qualified for "all" of those discounts. She told me that "Dodge" put those online and that they didn't have any control over what was put online????? I spoke with the Dodge dealership and Myrtle Beach and the salesperson assured me that the price on their site was the actual selling price......she said they didn't list all of the "possible" discounts on their site....only the ones that they knew everyone would qualify for. I WON'T BE BACK! Going to MB tomorrow morning to buy my truck.

  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase

Overall Facilities N/A

Customer Service 1

Buying Process 1

Quality of Repair N/A

Maximum rating = 5

4.3 (out of 5)

Great service

Reviewed by Andrea from Kinston, NCJune 28, 2019

I really like the salesman James Hedgepeth. He was knowledgeable, friendly, and a pleasure to work with! I would rate his customer service skills, as a 10.

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Overall Facilities N/A

Customer Service 4

Buying Process 4

Quality of Repair N/A

Maximum rating = 5

5.0 (out of 5)

Excellent Service

Reviewed by John from Jacksonville, NCJune 18, 2019

It was easy to make an appointment. The service department was very friendly, attentive, considerate and professional. The recalls on my truck were taken care of at this oil change appointment. It is definitely customer first at Doug Henry. I have always had a very pleasant experience at Doug Henry.

  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Overall Facilities N/A

Customer Service 5

Buying Process N/A

Quality of Repair 5

Maximum rating = 5

About Doug Henry Chrysler Dodge Jeep Ram

DOUG HENRY CDJR IS PROUD TO BE AN AUTOMOTIVE LEADER IN EASTERN NORTH CAROLINA. WE ARE CENTRALLY LOCATED IN KINSTON NC AND WITHIN DRIVING DISTANCE OF GREENVILLE NC NEW BERN NC JACKSONVILLE NC AND GOLDSBORO NC.

SINCE OPENING OUR DOORS DOUG HENRY CDJR HAS KEPT A FIRM COMMITMENT TO EXCELLENCE WHEN SERVING OUR CUSTOMERS.
WE OFFER A WIDE SELECTION OF NEW AND USED VEHICLES AND HOPE TO MAKE THE CAR BUYING PROCESS AS QUICK TRANSPARENT AND HASSLE FREE AS POSSIBLE.

CUSTOMER SATISFACTION IS OUR HIGHEST PRIORITY AND OUR DEDICATED STAFF IS COMMITTED TO ACHIEVING THIS GOAL IN EVERY ASPECT OF OUR BUSINESS.

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