A member of the Cars.com family
A member of the Cars.com family
4051 W Vernon Ave
Kinston, NC 28504
Sales Department
| Sun | Closed |
| Mon | 8:30am – 8:00pm |
| Tue | 8:30am – 8:00pm |
| Wed | 8:30am – 8:00pm |
| Thu | 8:30am – 8:00pm |
| Fri | 8:30am – 8:00pm |
| Sat | 9:00am – 5:00pm |
Service Department
| Sun | Closed |
| Mon | 7:30am – 5:30pm |
| Tue | 7:30am – 5:30pm |
| Wed | 7:30am – 5:30pm |
| Thu | 7:30am – 5:30pm |
| Fri | 7:30am – 5:30pm |
| Sat | Closed |
See all dealerships near Kinston, NC that carry Dodge, Jeep, Chrysler, RAM
Showing the most recent reviews from Cars.com and DealerRater.
LEAR CUSTOMER SERVICE BASIS
WE HAVE BOUGHT A BRAND NEW JEEP CHEROKEE, BEEN CALLING THEM FOR DAYS TO GET SOMEONE TO SCHEDULE AN APPOINTMENT LEFT DSEVERAL MESSAGES AND NO ONE AT THAT DEALERSHIP HAS CONTACTED US BACK, DEFINITELY OUR BUSINESS WILL GO ELSEWHERE, THIS DEALERSHIP HAS VERY POOR CUSTOMER SERVICE AND THEY ARE VERY RUDE AT TTHE SERVICE DEPARTMENT AS STATED THEY HAVE LOSE AN ENTIRE FAMILY OF JEEP VEHICLES, DONT CAE HOW FAR WE HAVE TO TRAVEL BUT WILL FIND SOMEONE THAT HAS EDUCATION TO TREAT CUSTOMER WITH GREAT CREDIT AS WE ARE. WILL NEVER RECOMEND YOUR DEALERSHIP MANAGERS OR EVEN THE OWNER.
Maximum rating = 5
The 4x4 ?
The guy that was suppose to appraise my trade in said the 4 wheel drive did not work. He did not know how to lock in the 4x4, told me it did not work. I know more about my vehicle and the truck I was trying to buy than the dealer.
Maximum rating = 5
Unhappy customer
My first time dealing with this dealership I got a 2020 jeep renegade I was excited then about 6 or 7 months later I got a phone call telling me to come in to get a other car because it was out of date then I got a 2018 Chevrolet equinox and I been having issues with since I had it I call them and tell them they blow me off they only look at when I get really upset then I tell them what is going on they make me feel like I don't know what I don't know what I'm talking about and I was having some issues with the brakes and they made me feel like they fixed it but they didn't I had the brakes replaced and now the rotors are bad when they told me it was fixed I'm not happy at all now I got to pay out of pocket to fix this vehicle because they don't want to fix it I have pictures of the brakes also.
Maximum rating = 5
DOUG HENRY CDJR IS PROUD TO BE AN AUTOMOTIVE LEADER IN EASTERN NORTH CAROLINA. WE ARE CENTRALLY LOCATED IN KINSTON NC AND WITHIN DRIVING DISTANCE OF GREENVILLE NC NEW BERN NC JACKSONVILLE NC AND GOLDSBORO NC.
SINCE OPENING OUR DOORS DOUG HENRY CDJR HAS KEPT A FIRM COMMITMENT TO EXCELLENCE WHEN SERVING OUR CUSTOMERS.
WE OFFER A WIDE SELECTION OF NEW AND USED VEHICLES AND HOPE TO MAKE THE CAR BUYING PROCESS AS QUICK TRANSPARENT AND HASSLE FREE AS POSSIBLE.
CUSTOMER SATISFACTION IS OUR HIGHEST PRIORITY AND OUR DEDICATED STAFF IS COMMITTED TO ACHIEVING THIS GOAL IN EVERY ASPECT OF OUR BUSINESS.
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