Jacky Jones Chrysler Dodge Jeep RAM in Hayesville including address, phone, dealer reviews, directions, a map, inventory and more

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222 NC-69
Hayesville, NC 28904

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Sales: 828-389-5060

Used Cars: 828-835-2346

Hours Toggle

Sales Department

Sun Closed
Mon 8:00am – 7:00pm
Tue 8:00am – 7:00pm
Wed 8:00am – 7:00pm
Thu 8:00am – 7:00pm
Fri 8:00am – 7:00pm
Sat 8:00am – 5:00pm

Service Department

Sun Closed
Mon 8:00am – 5:00pm
Tue 8:00am – 5:00pm
Wed 8:00am – 5:00pm
Thu 8:00am – 5:00pm
Fri 8:00am – 5:00pm
Sat Closed

Reviews of Jacky Jones Chrysler Dodge Jeep RAM

Overall Rating:

4.5 (out of 5)

92% recommend this dealer

60 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

I want to very highly recommend Jacky Jones Chrysler...

Reviewed by Edna ForbesOctober 19, 2021

I want to very highly recommend Jacky Jones Chrysler Dodge Jeep dealership. I am a single mom and with some very good suggestions from John Mirandi, Zack and CJ I now have a dependable car that I love and is safe for myself and my son. Everyone there was so friendly and courteous!! Definitely a FIVE STAR PLACE to purchase a car!!!!!

  • Does recommend this dealer
  • Shopped for a used car

Dealer Response

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. The Jacky Jones Hayesville Team.

Overall Experience 5

Customer Service 5

Quality of Repair N/A

Friendliness 5

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Big SHOUT OUT to the service guys at Jacky Jones Jeep in...

Reviewed by DianaAugust 13, 2021

Big SHOUT OUT to the service guys at Jacky Jones Jeep in Hayesville! I had to talk to the office folks today, but first my husband and I rode our motorcycles to a nearby restaurant for lunch. When we came out, my husband's battery was flat. He sent me ahead to take care of my business at the car dealership, so I also went to the service department to ask for help or advice on jump starting a motorcycle. One of the guys there (whose name I wish I remembered!) followed me back to the restaurant with a jump box, helped my husband reach the battery of his bike (underneath some things), and got it started... and charged us nothing! Such a generous gift of his time and the store's equipment! So... Jacky Jones guys... y'all are the best! ALSO... I bought my car from them two months ago, and it was a great experience! Good deal on a practically new Jeep Renegade with only 5000 miles on it. Saved a lot and got a really nice car.

  • Does recommend this dealer
  • Shopped for a used car

Dealer Response

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. The Jacky Jones Hayesville Team.

Overall Experience 5

Customer Service 5

Quality of Repair N/A

Friendliness 5

Pricing N/A

Maximum rating = 5

1.8 (out of 5)

I took my 2005 Chrysler 300 to Jacky Jones Chrysler/jeep...

Reviewed by karizuelch78June 17, 2021

I took my 2005 Chrysler 300 to Jacky Jones Chrysler/jeep to just get a radiator flush unless they saw something then they would call..which they did but only to tell me that i needed my whole engine replaced.I told mechanic to just go ahead and just do the dang flush.Sorry to say but after my car being there 1.5weeks....I have NEVER been so upset&still upset after looking at the situation in my entire life since i started driving 30 years ago.I know a bit about cars but really only the basics. I guess since I'm female,they thought they could pull a fast one on me and (get this)....there was water in my reservoir/radiator&NO antifreeze to be found.So I paid $26 for water. Total cost was $290. I could have done a better job by just watching the Google videos like I had been b4 getting a tow to the mechanic.I think I may just do that anyways.Not that i was wanting a refund or anything..but rather for them to correct the problem, Was given a card from manager for a free recheck. RECHECK? I mean no recheck.....CHECK IT NOW! But nope....I drove off with my car being in a worse shape than when I brought it in. LOL....funny thing is that I used to work with the owners niece and her&I had a little conversation last night....so we shall see if anybody even cares. Signed.... LIVID!

  • Does not recommend this dealer
  • Came in for service or repair

Overall Experience 1

Customer Service 1

Quality of Repair N/A

Friendliness 1

Pricing N/A

Maximum rating = 5

About Jacky Jones Chrysler Dodge Jeep RAM

Here at Jacky Jones Chrysler Dodge Jeep our motto has always been the customer comes first!We participate in the Dodge pre-owned certified program which means every used car we sell must meet a long list of qualifications to qualify and a carfax is pulled on every pre-owned car we put on the lot. This ensures that we are providing the highest quality used car to our customer possible. We are a small town dealer but we have always sold as many cars as a big city dealer. We rely on doing it right great prices service after the sale and above all treating you like family. We cherish the relationships we develop with our customers.

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