Gastonia Chrysler Dodge Jeep Ram in Gastonia including address, phone, dealer reviews, directions, a map, inventory and more

A member of the Cars.com family

2339 E Franklin Blvd
Gastonia, NC 28054

Get Directions
Visit Dealer Website

Sales: 877-289-0598

Used Cars: 877-213-4577

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 7:00pm
Tue 9:00am – 7:00pm
Wed 9:00am – 7:00pm
Thu 9:00am – 7:00pm
Fri 9:00am – 7:00pm
Sat 9:00am – 7:00pm

Service Department

Sun Closed
Mon 7:00am – 7:00pm
Tue 7:00am – 7:00pm
Wed 7:00am – 7:00pm
Thu 7:00am – 7:00pm
Fri 7:00am – 7:00pm
Sat 8:00am – 5:00pm

Reviews of Gastonia Chrysler Dodge Jeep Ram

Overall Rating:

4.9 (out of 5)

98% recommend this dealer

3585 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Had a wonderful experience at Gastonia Chrysler Dodge...

Reviewed by ACNovember 12, 2021

Had a wonderful experience at Gastonia Chrysler Dodge Jeep Ram! Saw a used car that I was interested in online, received a text and email and set up a time to meet the next day. I went in to purchase a used car and bought it shortly after a test drive and conversation with Donte. Really appreciated his friendly approach to salesmanship and willingness to share insight and information about the car with all the questions I had. James in finance was also friendly and let me know about what offers and warranties could benefit me and was open to conversation about what I might or might not have needed, he also made it a casual, humorous environment; which I enjoyed. I would buy from here again because of the experience I had and the welcoming employees. Thanks!

  • Does recommend this dealer
  • Shopped for a used car

Overall Experience 5

Customer Service 5

Quality of Repair N/A

Friendliness 5

Pricing N/A

Maximum rating = 5

1.0 (out of 5)

Horrible customer service

Reviewed by Tiffany from Gastonia, NCNovember 11, 2021

Spoken to very poorly Will never come back to dealership again. Tried selling husband's vehicle and was given one price and then went back later that afternoon and was given a completely different price. Asked to speak to general manager and was told that was him even though that was the finance manager. Will never come back to store and will never recommend dealership to others

  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Overall Facilities 1

Customer Service 1

Buying Process 1

Quality of Repair 1

Maximum rating = 5

1.0 (out of 5)

The so called general manager of the store is so rude. I...

Reviewed by Tiffanylynn518November 11, 2021

The so called general manager of the store is so rude. I will never go back. Offered a certain amount for selling vehicle and went back and offered lower. He was so rude talking to us. I will never recommend the store to another customer. He needs to learn how to talk to customers better.

  • Does not recommend this dealer
  • Came in for service or repair

Overall Experience 1

Customer Service 1

Quality of Repair N/A

Friendliness 1

Pricing N/A

Maximum rating = 5

About Gastonia Chrysler Dodge Jeep Ram

Gastonia Chrysler Dodge Jeep Ram always maintains competitive New and Certified Pre-Owned inventories of Chrysler Dodge Jeep and Ram vehicles as well as a large selection of quality pre-owned trade vehicles. Staffed with experienced sales representatives and top trained technicians we're here to provide a fun easy and valuable automotive shopping and service experience. Stop by our dealership today at 2339 East Franklin Blvd to see for yourself!

Ready to buy? Get a price quote before visiting the dealership.

  • Get multiple quotes
  • No cost, no-hassle negotiation
Back to Top