4511 Durham-Chapel Hill Blvd
Durham, NC 27707
Sales: 919-873-4578
Used Cars: 919-873-4578
Sales Department
| Sun | 12:00pm – 6:00pm |
| Mon | 9:00am – 8:00pm |
| Tue | 9:00am – 8:00pm |
| Wed | 9:00am – 8:00pm |
| Thu | 9:00am – 8:00pm |
| Fri | 9:00am – 8:00pm |
| Sat | 9:00am – 8:00pm |
Service Department
| Sun | Closed |
| Mon | 7:30am – 6:00pm |
| Tue | 7:30am – 6:00pm |
| Wed | 7:30am – 6:00pm |
| Thu | 7:30am – 6:00pm |
| Fri | 7:30am – 6:00pm |
| Sat | 8:00am – 4:00pm |
See all dealerships near Durham, NC that carry Dodge, Jeep, Chrysler, RAM
Overall Rating:
3.4 (out of 5)
96% recommend this dealer
1039 total reviews
Showing the most recent reviews from Cars.com and DealerRater.
I purchased a used truck more than three weeks ago.
I purchased a used truck more than three weeks ago. I drove it home, before I made it home the transmission went bad. While looking at the truck before purchase, I asked for the Carfax Numerous times, the salesman kept telling me he knew it was a clean truck because it was a managers sons truck and had always been serviced here. I made the mistake of trusting him. After the transmission went bad, I brought the truck back to have it looked at where I learned the truck was not a managers sons truck, it had never been there before, and the Carfax, which they gave me AFTER I bought the truck had two accidents on it. They refused to take the truck back, said they would put me in something else, all payments were higher than my current payment. Come to find out, they were just treating the truck I purchased as a trade in, and not discounting any vehicle even a dollar. It has now been almost a month without my truck (still being repaired by Chevy, since their shop cant handle repairs I guess) and no end in sight. So now I am without the truck, stuck in a payment for a truck would significantly less than what they sold it for due to the bad Carfax, when they say they will work with you to make it right, they mean profit off a second sale. At this point I have no choice but to seek legal advice, and alert the NCSHP DMV division to see what options I have. This is fraud all day long and I just hope no one else makes the same mistake I made by purchasing from this dealership.
Maximum rating = 5
Bought a nearly $100,000 vehicle and the dealership is
Bought a nearly $100,000 vehicle and the dealership is not providing me with the documents that I can get a title and ownership of the vehicle and they tell me they are unable to get the title for me! Their just totally ignoring my calls; from sales, from finance and from the Titling Department. Will be calling corporate tomorrow, although little hope there. Will likely need to hire a lawyer. Do yourself a BIG favor, DONT go to this place.
Maximum rating = 5
This is by far the most corrupt, lying, deceptive
This is by far the most corrupt, lying, deceptive dealership ever! Brian Nelson, Topher Melton & Johnnie Hodges are crooks! They finessed me out of $1158, mis-diagnosed issue's on my car and lied about them. Told me things were not covered under the extended warranty. After I paid, the issue came back 3 days later. Then Johnnie claimed the issue was that I drove the car 1500 miles and that it was low on oil. Keep in mind that what i paid for was oil gally bolts... If they fixed that, why would it be low on oil? Then they so called fixed other things they found and those things just happen to be covered under the warranty. I asked for my $1158 back and they said no, they could not refund me for mis-diagnosing the problem. But Brian Nelson told me that they couldn't refund me, but they could give me $1158 more for my car or that much off a new car if I traded my car... If you can adjust the price of a new car or give me more for my car why not just refund me? DO NOT SHOP AT SPORT DURST!!! These guys are great when selling you a car, but the ABSOLUTE WORST when you have an issue! This review may not get my money back, but it is a WARNING to others!!! Brian Nelson, Johnnie Hodge, Topher Melton, hope you guys are proud of yourselves. You all got $1158... But I will NEVER BUY FROM SPORT DURST again. And I'm going to tell any and everyone not to shop there!
Maximum rating = 5
At our dealership we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our web site for accurate information and it is our pledge to deliver you relevant correct and abundant content. Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
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