5017 Commercial Dr
Yorkville, NY 13495

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Sales: 315-864-7230

Used Cars: 315-864-7230

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 7:00pm
Tue 9:00am – 7:00pm
Wed 9:00am – 7:00pm
Thu 9:00am – 7:00pm
Fri 9:00am – 6:00pm
Sat 9:00am – 5:00pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat 8:00am – 2:00pm

Reviews of Chrysler Dodge Jeep RAM of Utica

Overall Rating:

4.4 (out of 5)

77% recommend this dealer

265 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Tyler was great to work with!

Reviewed by Robert Brykailo from New YorkJanuary 16, 2026

Tyler was great to work with! He was definitely the easiest and most respectful car salesman I've dealt with. I would recommend giving him a call if you ever are looking to get into a new or used vehicle!!

  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Dealer Response

Tyler takes pride in providing our CDJR of Utica customers unparalleled support and guidance. Learning of your very kind feedback, Robert, will make his day. Thank you for allowing us the opportunity to gain your business. We're honored to have earned your recommendation, and we wish you many safe and exciting journeys to come. Be sure to come back and see us again sometime along the way!

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Maximum rating = 5

5.0 (out of 5)

great experience, Tyler coughlin went above and beyond

Reviewed by andrew oakley from richfield springs NYJanuary 12, 2026

great experience, Tyler coughlin went above and beyond for me to get a in a new diesel pickup. i couldn’t be more thankful to him, he really came through for me.

  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Dealer Response

Andrew, thank you for allowing us to help you into your new diesel truck! Hearing his assistance and guidance earned such kind praise from a valued CDJR of Utica customer will mean a lot to Tyler. Travel safely, have fun, and come see us again sometime.

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Maximum rating = 5

5.0 (out of 5)

I went into the service center the other day and Megan

Reviewed by Karen Trotta from Utica NYDecember 23, 2025

I went into the service center the other day and Megan came out of her office after hearing me tell someone that my tires were low and I couldnt find an air pump that worked anywhere and said I didnt call for an appointment. She said I can pull it around and put air in your tires for you. I have never had anyone be so responsive and helpful as she was. Good customer service like that is very hard to find. She is an asset to the dealership for sure!!! Very satisfied customer!

  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Dealer Response

Providing responsive, helpful service is what we strive for every day, and it’s wonderful to know Megan made such a positive impression. We’ll be sure to share your kind words with her and the team. Thank you, Karen, for choosing CDJR of Utica for your vehicle service needs. Please don't hesitate to let us know whenever we can be of assistance again in the future.

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Maximum rating = 5

About Chrysler Dodge Jeep RAM of Utica

Welcome to the Lithia Chrysler Dodge Jeep Ram website, a fast and convenient way to research and find a vehicle that is right for you. Whether you are looking for a new or used Chrysler, Dodge, Jeep or Ram car, truck, or SUV you will find it here. We have helped many customers in or near Yorkville, Utica, Rome, Hamilton and Oneida find the Chrysler, Dodge, Jeep or Ram of their dreams!

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