Dodge, Jeep and Chrysler
New Car Dealership in Yorkville, NY
Overall Rating
4.3/5
Read dealer reviews
"This is a family business. People associate the way we do business with our family name. I want my children to be proud and interested in the business. And I want the way we do business with our customers to be the Carbone way - honest and fair."
Joe Carbone
Founder
Carbone Chrysler Dodge Jeep RAM also has a service department if you need ongoing support with your new Dodge or Jeep, Carbone Chrysler Dodge Jeep RAM has Dodge-trained mechanics and uses the highest quality parts. If you are in Yorkville, Carbone Chrysler Dodge Jeep RAM should be your dealership!
Carbone Chrysler Dodge Jeep RAM Reviews
Overall Rating
4.3/5
94 out of 113 people recommended this dealer
If you want honestly, Professionalism look elsewhe
Reviewed by Igor
in Rochester
July 21, 2020
If you want honestly, Professionalism look elsewhere. They will add on extra warranty or road side baloney they offer without telling you. They will play with your mind, lie to your face over and over. They lie so much that they start believing there own lies, really a sad thing to witness. If you planning to finance make sure you find a bank before you come here. They work with US bank and will give you the highest APR becouse they make commission from it. Here is the highlight of my experience. The salesman that sold me the car, drove the car I purchased to fuel it, came back with deep side scratches. Rushed to try and buff it up. that did not work so he blocked the car with his truck so I don't see it. I saw it. He nervously kept on denying it. The manager came out, after going back and forth, he agreed I go back to my home town and they will cover the scratches by buffing it out, they clearly knew would not work. You guys can take a guess what heppend after I tried calling them about it after getting quotes. I was very patient with them, and actually believed they will do the right thing. At least the security cameras at the gas station don't lie!
worst location ever
Reviewed by justin
in new Hartford ny
January 13, 2020
Worst experience ever and it's not the first bad experience with carbone.
3Rd vehicle buying from carbone and will be my last.
Just bough a 2020 Jeep Grand Cherokee Limited X valued over 50k. The sales person told me there was air suspension on the vehicle and come to find out afterwards that it doesnt. Nothing can be done.
Windshield was scratched and needed to be replaced. Side fender was popped out and they said they just needed to pop it back in. That led to the panel needing to be replaced and painted. They messed up the paint job the first time and needed to be done again. 8 Days later without my brand new jeep and they messed it up again. This time they over sprayed all over a black plastic that's suppose to be unpainted. They didnt align the molding correctly. So I had to have it send out again after just buying it. I was told to wait a few days before coming in so they could get a rental and I wouldnt have to waste time going to a rental company. So inwaited and come the day they were suppose to have a rental and they didnt. They could care less who I complain to or if i go to corporate. Now I'm in a 10k valued old malibu rental. Way to take care of clients.
Grand Jeep
Reviewed by Mary Jankiewicz
in Camillus, NY
April 30, 2018
Charlie Wilson was the best sales person I've ever dealt with. He could answer al of my questions about the jeep and he took the time to explain all of the functions.
