WHITE PLAINS CHRYSLER

This is a true gem of a dealership. Normally car buying can be very stressful, and usually I deal with a lease broker for my cars to avoid wasting my time talking to arrogant staff (especially here in NY) This place is far from a normal dealer.... they make you feel like family. My normal broker usually gets the best deals on German and Jap cars.... We had some numbers drawn up on a BMW x1 and Benz A class which were very competitive... but my wife wanted a Jeep. Happy Wife = Happy Life.... So I contacted a few dealers and I had the pleasure of dealing with Joe Algieri and he is a very laid back, hard working, no pressure professional. I put an inquiry in and in the mater of moments he responded. The other dealers in the area called me but wanted me to set an appointment to meet in person, trying to sell me over the phone without understanding what I wanted. I didn't want to do that. I wanted to take care of the deal remotely and meet in person to sign.. White Plains Chrysler is the only place that showed true compassion and understanding. Plus I felt like I was dealing with a human, not a robot which these other Jeep places in the tri-state sound like. We did the interaction during COVID-19 so we exchanged emails, he got my wife the car she wanted at a very fair deal. At first I thought it was too good to be true, but the number he said is what we paid....no funny games, or fees. We got the car in about 24 hours from start to finish. Right after we signed Augie DiFeo the owner came out to personally say hi to me and my wife and see how we were doing, and showed his true appreciation for doing business. This is what makes all the difference. I personally am in finance/technology and I'm in the front-lines dealing with clients all day. I ALWAYS do right by people and unfortunately not everyone is like that... It was a good feeling to be on the receiving end and dealing with people that care. I'll be referring a lot of my clients/friend to this place. If you need a vehicle ask for Joe and he will take care of you. Thank you White Plains Jeep

CHRIS in service and Joe the manager are excellent. I've been to many dealers but not one where they really care about you and your car

This used to be two stars but someone calls and threatens you when you leave reviews. Now it's one star. Avoid this place. Several team members were not respectful during service. There was no rental available and no arrangements were made to help me obtain a rental. Issues still remain after the repair that nessecitate further work.