Marina Chrysler Dodge Jeep Mitsubishi RAM in Webster including address, phone, dealer reviews, directions, a map, inventory and more

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943 Ridge Rd.
Webster, NY 14580

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Sales: 866-516-3226

Used Cars: 877-704-3388

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 7:00pm
Tue 9:00am – 7:00pm
Wed 9:00am – 7:00pm
Thu 9:00am – 7:00pm
Fri 9:00am – 6:00pm
Sat 10:00am – 5:00pm

Service Department

Sun Closed
Mon 7:30am – 5:30pm
Tue 7:30am – 5:30pm
Wed 7:30am – 5:30pm
Thu 7:30am – 5:30pm
Fri 7:30am – 5:30pm
Sat 8:00am – 2:00pm

Reviews of Marina Chrysler Dodge Jeep Mitsubishi RAM

Overall Rating:

4.1 (out of 5)

75% recommend this dealer

59 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

one happy customer

Reviewed by Jamis Mays from Attica, NYMarch 23, 2022

My salesman tyler was very professional and helpful with the whole experience. His quickness to respond was impeccable. A++++

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Overall Facilities N/A

Customer Service 5

Buying Process 5

Quality of Repair N/A

Maximum rating = 5

5.0 (out of 5)

Marina Mitsubishi

Reviewed by Mary Richardson from Rochester, NYMarch 21, 2022

My sales experience with Alexander Amafi at Marina Mitsubishi in Webster, NY went above and beyond my expectations. Alex was very knowledgeable about the operation and the features of the 2022 Mitsubishi Outlander Sport ES that I purchased (Sunshine Orange Metallic/Black). Tony the facility Manager, was very friendly and helpful too. My experience with Jay Brown in the finance department was also wonderful!

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Overall Facilities N/A

Customer Service 5

Buying Process 5

Quality of Repair N/A

Maximum rating = 5

1.0 (out of 5)

Bad experience.

Reviewed by Jas C from Rochester, NYJanuary 09, 2022

They charged me $175 optional fee without telling me .Didn't finance so why? After putting down 2k. I didn't get a copy of the sale contract they wanted to hide the hidden fees before delivery day. I spent 32k on a vehicle and 3 Days later I had to buy tires. Rob assured me the tires were good but they wouldn't hold or take air. He would not respond to my calls or email after the sale. I'd stay away from this dealership if I were you. Was a horrible experience.

  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Dealer Response

Hi , we regret to hear that you are displeased with your recent experience with us.

Overall Facilities N/A

Customer Service N/A

Buying Process 1

Quality of Repair N/A

Maximum rating = 5

About Marina Chrysler Dodge Jeep Mitsubishi RAM

MARINA AUTO GROUP is 100% committed in providing Excellence in Customer Satisfaction by delivering the Best Product Services and Customer Relationships in the New and Used Automotive industry.

Our Company Culture is built on a philosophy to continually enhance our customer loyalty with trust integrity respect and open communication.

Our Pledge to all Marina Auto Group customers and employees is to honor our culture every day in order to ensure we are delivering the Best Product and Services and presenting a cohesive Teamwork Environment for all.

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