Nemer Chrysler Jeep Dodge RAM of Saratoga

My name is wyatt I bought a two thousand twenty one jeep cherokee They didn't tell me the vehicle had no title couldn't drive it 4 weeks. Now my registration hasn't come I called and he just hung up the phone on me again and again.

This is the WORST buying experience I have ever had. This dealership as TERRIBLE business practices & the sales staff is MORE WORRIED about their ratings than customer services. They marked up the MSRP $1000, stating it was to keep their doors open. In good faith I gave a $2,000 deposit on a 2021 Jeep Gladiator. I kept asking Steve King, for a receipt & he kept saying I would get if from Joe when I signed the final paperwork.. This never happened!! Come to find out several days later, after the deal was done, that the $2000 was never run. Then after 5 hours at the dealership, I was informed there was a problem with the title, (lien), even though I had told both sales persons that I had just paid off the loan. I was told to give back the $3300 + tax (which I would supposedly get back after the letter of lien release was received). They REFUSED to give me back my trade in vehicle & threatened me with legal action if I tried to have it towed from their dealership. They basically STOLE my vehicle from me & my trade in dollars. They have CHEATED me out of my trade in!!! NOW have only given me $1,000 for my 2014 JEEP Patriot!! The salesperson I dealt with filled out his own review and forged my name. what a slim ball practice. I will NEVER do business with this dealership and I only hope no one else will either.

A very good experience. Customer Service couldn’t have been better. Our consultant Christopher Fontaine was aimed to please, cheerful, great knowledge. Sales Manager Mike was also pleasant to work with.