Smith Haven Chrysler Dodge Jeep Ram in Saint James including address, phone, dealer reviews, directions, a map, inventory and more

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794 Jericho Turnpike
Saint James, NY 11780

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Sales: 631-721-4726

Used Cars: 877-227-8413

Hours Toggle

Sales Department

Sun 11:00am – 6:00pm
Mon 9:00am – 9:00pm
Tue 9:00am – 9:00pm
Wed 9:00am – 9:00pm
Thu 9:00am – 9:00pm
Fri 9:00am – 9:00pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 7:30am – 5:00pm
Tue 7:30am – 5:00pm
Wed 7:30am – 5:00pm
Thu 7:30am – 5:00pm
Fri 7:30am – 5:00pm
Sat 7:30am – 5:00pm

Reviews of Smith Haven Chrysler Dodge Jeep Ram

Overall Rating:

4.4 (out of 5)

86% recommend this dealer

882 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

New jeep limited with damage and oil problem

Reviewed by Debbie and Rosanne cupo from Mastic nyJune 28, 2022

My daughter bought a 2022 jeep limited drove it for 4 days there was no oil in jeep. Yet they said it was serviced! Crack in back hood no date on fixture of it?? No return phone calls from service manager and salesman James is no longer there very amazing! They are quick to take your money

  • Does not recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Overall Facilities 1

Customer Service 1

Buying Process 1

Quality of Repair 1

Maximum rating = 5

1.0 (out of 5)

Called to make a service appt on a vehicle under

Reviewed by daw913583June 03, 2022

Called to make a service appt on a vehicle under warranty. I was told that the first available appt was 2 months away. I asked what i was to do until then, the young woman told me that it was not really her problem and that I could drop it off with no appt and they would "get to to it when they get to it". HORRIBLE CUSTOMER SERVICE!!!!!!

  • Does not recommend this dealer
  • Came in for service or repair

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Following Anthony Louis' superb advice about purchasing a

Reviewed by MarkMay 22, 2022

Following Anthony Louis' superb advice about purchasing a used car at Smith Haven CJDR, I made a planned decision to stop by and talk with a Used Car Sales Consultant. I met Troy Fitchter. He is an outstanding Used Car Sales Consultant for Smith Haven CJDR. We sat down for about an hour and discussed the mechanics of trading in and purchasing a used car from Smith Haven CJDR. Troy Fitchter skillfully guided the purchase process through each decision point. He kept me informed, always providing me the best possible course of action as a customer. Troy Fitchter's CJDR industry knowledge and experience was on full display from start to finish. I benefited greatly from his meetings and look forward to working with him in the future for my next vehicle purchase from Smith Haven CJDR.

  • Does recommend this dealer
  • Shopped for a used car

Overall Experience 5

Customer Service 5

Quality of Repair N/A

Friendliness 5

Pricing N/A

Maximum rating = 5

About Smith Haven Chrysler Dodge Jeep Ram

Smith Haven Chrysler Jeep Dodge Ram is a family run 5 star dealership that was started by Donald Saslow in December of 1969. We have been Long Island's most trusted name for Chrysler Jeep Dodge and Ram for over 50 years. Continually treating our customers like family has allowed us to secure other franchises to add to our expanding Auto Group. We are committed to always giving Real Deals and quality customer service!

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