4477 W Ridge Road
Rochester, NY 14626
Sales: 585-299-4157
Used Cars: 585-299-4155
Sales Department
| Sun | Closed |
| Mon | 9:00am – 7:00pm |
| Tue | 9:00am – 7:00pm |
| Wed | 9:00am – 8:00pm |
| Thu | 9:00am – 7:00pm |
| Fri | 9:00am – 6:00pm |
| Sat | 9:00am – 5:00pm |
Service Department
| Sun | Closed |
| Mon | 7:00am – 6:00pm |
| Tue | 7:00am – 8:00pm |
| Wed | 7:00am – 6:00pm |
| Thu | 7:00am – 8:00pm |
| Fri | 7:00am – 6:00pm |
| Sat | 8:00am – 4:00pm |
See all dealerships near Rochester, NY that carry Dodge, Jeep, Chrysler, RAM
Overall Rating:
4.9 (out of 5)
95% recommend this dealer
261 total reviews
Showing the most recent reviews from Cars.com and DealerRater.
Chris Malone and Alan Hecker were outstanding
Chris Malone and Alan Hecker were outstanding representative employees by West Herr. They are both very responsive to our needs for our car. They are always pleasant and welcoming any time we bring our car in to be serviced.
Maximum rating = 5
I've gone to this dealership for many years.
I've gone to this dealership for many years. There's a lot of longevity in some of the Service Advisor staff and they really are top-notch. I was so fortunate to work with Jerry, who I've always seen there, and who always has treated me with great respect and is noted being assertive about his job and very hard-working . He has helped me out in so many jams!
Maximum rating = 5
I had a great experience at West Herr Jeep.
I had a great experience at West Herr Jeep. The salesman was a wealth of knowledge and helpful for me. I was looking at used Jeeps and ended up with a new Jeep with an unexpected turn of events;once I reviewed the options of the vehicles.
Maximum rating = 5
Here at West Herr CDJRF of Rochester (formally Doan Dodge) we make you a priority. From the moment that you walk through our doors until the moment that you leave our goal is to provide you with the very best car-buying experience in Rochester NY. Whether you are from Brockport Hilton Greece or our city of Rochester NY we are completely dedicated to you. West Herr CDJRF of Rochester strives to always deliver you with the largest inventory of new and pre-owned vehicles as well as professional service technicians that will get the job done right the first time.
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