920 Panorama Trail South
Rochester, NY 14625

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Sales: 585-643-1970

Used Cars: 585-200-5897

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 7:00pm
Tue 9:00am – 7:00pm
Wed 9:00am – 6:00pm
Thu 9:00am – 7:00pm
Fri 9:00am – 6:00pm
Sat 9:00am – 5:00pm

Service Department

Sun Closed
Mon 7:30am – 7:00pm
Tue 7:30am – 7:00pm
Wed 7:30am – 6:00pm
Thu 7:30am – 7:00pm
Fri 7:30am – 6:00pm
Sat 8:00am – 3:00pm

Reviews of Vision Chrysler Dodge Jeep Ram

Overall Rating:

4.2 (out of 5)

87% recommend this dealer

1416 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Ron continues to exceed expectations in every way.

Reviewed by jcatoneDecember 14, 2025

Ron continues to exceed expectations in every way. Thank you for all you do ! Joe

  • Does recommend this dealer
  • Came in for service or repair

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

4.0 (out of 5)

Johnny was excellent to work with.

Reviewed by kperkins717December 12, 2025

Johnny was excellent to work with. However, I had called 5 times and left messages with the service department each time just to schedule the appointment and never received a return phone call.

  • Does recommend this dealer
  • Came in for service or repair

Overall Experience 4

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

1.0 (out of 5)

Worst possible customer service operation.

Reviewed by Mtommas1December 12, 2025

Worst possible customer service operation. Scoring a '1' is too generous. Will never go back.

  • Does not recommend this dealer
  • Came in for service or repair

Dealer Response

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via socialNYRJ@visionauto.com or respond directly to this message with the requested information. We hope to hear back from you soon.

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Vision Chrysler Dodge Jeep Ram

Vision Dodge Chrysler Jeep Ram is part of one of the largest Automotive Groups in Western N.Y. We provide the residents of Rochester, NY and surrounding areas with up to date inventories of new and pre-owned Chrysler, Dodge, Jeep, Ram vehicles. But that isn’t all you’ll find! Our responsive staff can help you with financial matters, service your car, order OEM auto parts and more! We have the knowledge and experience to ensure you quality service. Come visit us today at 920 Panorama Trail S in Rochester, NY.

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