Ruge's Automotive Inc. in Rhinebeck including address, phone, dealer reviews, directions, a map, inventory and more

A member of the Cars.com family

6882 U.S. 9
Rhinebeck, NY 12572

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Sales: 347-263-8411

Used Cars: 347-868-6558

Hours Toggle

Sales Department

Sun 11:00am – 2:00pm
Mon 8:30am – 7:00pm
Tue 8:30am – 7:00pm
Wed 8:30am – 7:00pm
Thu 8:30am – 7:00pm
Fri 8:30am – 6:00pm
Sat 8:30am – 5:00pm

Service Department

Sun Closed
Mon 7:30am – 7:00pm
Tue 7:30am – 7:00pm
Wed 7:30am – 7:00pm
Thu 7:30am – 7:00pm
Fri 7:30am – 7:00pm
Sat 7:30am – 3:00pm

Reviews of Ruge's Automotive Inc.

Overall Rating:

4.7 (out of 5)

96% recommend this dealer

47 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

Sketchiest dealer I've ever experienced

Reviewed by Nic from Madrid, NYFebruary 24, 2021

I called yesterday to make an appointment to test and purchase a used car (NYS COVID-19 guidelines for dealerships). I took the day off from work, paid my mechanic to accompany me on the trip, and drove almost 6 hours to the dealership. I expressed that I was a very motivated buyer and confirmed that we were still on for the appointment 2 hours prior. My mechanic reviewed the vehicle listing during our drive and found that the price had been raised $650 overnight. Despite this being unusual, we decided to view the vehicle anyway since we had documentation of the original price. The salesman called 25 minutes before my appointment. They claimed they had sold the vehicle to someone that "walked off the street". Yet, it's still listed on their website and all other online marketplaces. I told them I was upset that I had put so much time and money into the trip, they knew I was a motivated buyer and that I was traveling from a far distance. Their response was to laugh at me and say "that's how car sales business works". No, an ethical business would have prioritized the customer and informed me prior to their sale, offering me the ability to put a deposit down before I could get to the dealership. I left at 5am and will be back home at 6:30pm. AVOID this deceitful business at all costs.

  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase

Overall Facilities N/A

Customer Service 1

Buying Process 1

Quality of Repair N/A

Maximum rating = 5

1.0 (out of 5)

STAY FAR AWAY FROM THESE GUYS

Reviewed by Joe Bloch from Kingston nyMay 12, 2020

Reached out to these guys for a new truck. Talked numbers. They basically had my business. Then i asked 2 simple questions and boom they completely blew me off and after dealing with them for 2 weeks. I reached out again with multiple texts with no response. I emailed them asking them what was going on and still no response to this day. If you are looking for a new car shop somewhere else. They will dangle a deal in your face just to ignore you after waisting your time. Keep blowing me off ruges i will continue to write reviews for you guys.

  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase

Overall Facilities N/A

Customer Service 1

Buying Process 1

Quality of Repair 1

Maximum rating = 5

5.0 (out of 5)

Ruge's advice and patience made me feel like they cared...

Reviewed by Alexander HamiltonOctober 02, 2019

Ruge's advice and patience made me feel like they cared about me, my family and my car. I highly recommend them and feel happy to know they are my go-to option for my Sube.

  • Does recommend this dealer
  • Came in for service or repair

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Ruge's Automotive Inc.

Ruge's Automotive sells and services New Pre-Owned and Certified Chevrolet Chrysler Dodge Jeep RAM and Subaru Cars SUV's and Trucks. We also sell other great Pre-Owned brands and have parts and accessories for all vehicles.

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